Hi Kalpesh,
Thanks for your help hopefully the following helps The following is what happened. Running Win 10 this has not changed see attached for PC / Win details. Running previous Gnucash 4.xx latest version and quotes were working fine. Upgraded Gnucash V5.0 Quotes 26Apr23 stopped working waited for V5.1 and upgraded still not working but. * Was able to run CMD and get F:Q commodity information. * Was able to create new clean Gnucash project and "retrieve Online Quotes". Went back to my main project and . * Tried deleting commodities in security editor as below, couldn't as error came up that commodity was in use * Switched off all "retrieve Online Quotes" in current project. * Switched back one at a time and changed from single source to multi-source. * F:Q started to work again - have now got all commodities back working * Switched all commodities back to single source ASX for Aus and Alphavantage for US commodities. Have auto backup set but only keeps last 30 days logs an files - last I have is 22May2023 Attached two log files when not working (May) and one when working (Jun) From: Kalpesh Patel <kalpesh.pa...@usa.net> Sent: Thursday, June 1, 2023 9:05 PM To: thornefamilytr...@bigpond.com; 'Murugan Muruganandam' <m.muruganan...@hotmail.com>; 'David H' <hell...@gmail.com> Cc: gnucash-user@gnucash.org Subject: RE: [GNC] Gnucash 5.1 Online Quotes not working Hi Kevin - I am glad it is sorted out and working now, in workaround that is a bit of a pain. That behavior though seems odd. I lodge a bug on it at https://bugs.gnucash.org/. Just to understand what actions manifested the issue - did you upgrade the version of GNC, moved it over from one platform (windows, Linux or mac ) to another, bulk import the securities or anything else by chance? If you have an earlier version of the file somewhere (you did enable auto-backup, right) then worth attaching to the bug report. If the file has sensitive data then you can reach out to dev team (on this list) to see how they like you to provide a sample so that they can reproduce. There is anonymizing the data process but I am leaning that it may change things to auto-magically fix the issue and loose an opportunity to get to root of the bug. From: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> <thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> > Sent: Thursday, June 01, 2023 12:17 AM To: 'Kalpesh Patel' <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> >; 'Murugan Muruganandam' <m.muruganan...@hotmail.com <mailto:m.muruganan...@hotmail.com> >; 'David H' <hell...@gmail.com <mailto:hell...@gmail.com> > Cc: gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> Subject: RE: [GNC] Gnucash 5.1 Online Quotes not working Hi Kaplesh, Had to switch off each get online quotes for all commodities in price editor and then switch each one on again one at a time and they started updating!! From: Kalpesh Patel <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> > Sent: Saturday, May 27, 2023 6:32 AM To: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> ; 'Murugan Muruganandam' <m.muruganan...@hotmail.com <mailto:m.muruganan...@hotmail.com> >; 'David H' <hell...@gmail.com <mailto:hell...@gmail.com> > Cc: gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> Subject: RE: [GNC] Gnucash 5.1 Online Quotes not working Kevin - Given that the price retrieval facility is known to work correctly, only scenario I can think of is that there might be two different definition of the same security under two different namespace and that might be colliding with each other. Only other trial I can suggest is that delete the security in the file where it is not working, close GNC, relaunch and add the security back in again. Before removing the security, I HIGHLY recommend you create backup (multiple of them) to restore back if other things break in this process. Otherwise I am out of wits and I think the folks that are in-&-in (hint development team) thick of the things may need to help debug as I think for me this is first time I am coming across a scenario where a security price can and cannot be retrieved is function of which file is open. This is NOT how it supposed to function )-: . The remotest thing that comes to mind is that something might be corrupt semantically within a file provided that it is being stored in XML format. Only thought that comes to mind in that case is -- sadly too painful - to export out all data using CSV format and then import it back in as CSV starting with accounts first and then transaction. The other alternative I can suggest is to run an offline python script that I've written and import prices in as CSV afterwards. See https://github.com/ka-patel/dl_quotes repo for details. From: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> <thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> > Sent: Thursday, May 25, 2023 9:23 PM To: 'Kalpesh Patel' <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> >; 'Murugan Muruganandam' <m.muruganan...@hotmail.com <mailto:m.muruganan...@hotmail.com> >; 'David H' <hell...@gmail.com <mailto:hell...@gmail.com> > Cc: gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> Subject: RE: [GNC] Gnucash 5.1 Online Quotes not working Kalpesh - Some success . My perl location the same as below Setup clean GNU with BRK-B using Alphavantage and ANZ with ASX the price for both updates when running the Get Quotes But . using same settings in current GNU file there I can still not update quotes From: Kalpesh Patel <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> > Sent: Wednesday, May 24, 2023 11:21 PM To: 'Murugan Muruganandam' <m.muruganan...@hotmail.com <mailto:m.muruganan...@hotmail.com> >; thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> ; 'David H' <hell...@gmail.com <mailto:hell...@gmail.com> > Cc: gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> Subject: RE: [GNC] Gnucash 5.1 Online Quotes not working Kevin - In addition to below what Murugan has mentioned . two additional items to try: 1. Check which perl is GNC using (this is to eliminate munged up path or GNC is looking at different Perl install base - unlikely but validation won't hurt) To do so, type in following in an clean CMD window: where Perl This for me returns back 'C:\Strawberry\Perl\bin\perl.exe' 2. Start with a clean slate in GNC . also recommend that you fully turn off Norton mal-ware/anti-virus software for duration of this clean slate test. a. Open GNC Select 'File' -> 'New File' (select default all the way through and save the file as 'test' or something like that at a known location in a separate folder. You'll want to delete the folder once test is over) b. Define the 'Berkshire Hathaway Inc Class B' security as previously mentioned and only this one security precisely as detailed in prior email. c. Update prices d. Review if prices got retrieved Few notes: On 'Change the symbol for Berkshire to BRK.B from BRK-B', for me when the source is set to 'Yahoo as JSON', BRK-B (one with the dash) retrieves prices. There is likely a chance that different price sourcer might set the symbol format differently - this is the experimentation part which is to figure out what security works with which price source as mentioned earlier in the thread. If you want an alternate that does not have a complication of different classes of security then try the below simpler one: Security Information: Full Name: BANK OF NEW YORK MELLON CORP COM Symbol/abbreviation: BK Display symbol: BK Namespace: NYSE ISIN, CUSIP or other code: <blank> Fraction traded 1/:1000 Quote Source Information: --tick 'Get Online Quotes' Type of quote source: --click 'Single' and field next to it needs to read 'Yahoo as JSON' (scroll down the drop down by clicking the arrow on the right side and then select it from the list. ) Timezone: Use local time Prices pull for 'BRK-B' via 'Yahoo as JSON' source was working for me as of this writing but your mileage may very if Yahoo is in middle of shutdown of v6 spigot (David H mentioned this). From: Murugan Muruganandam <m.muruganan...@hotmail.com <mailto:m.muruganan...@hotmail.com> > Sent: Wednesday, May 24, 2023 10:49 AM To: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> ; 'David H' <hell...@gmail.com <mailto:hell...@gmail.com> > Cc: 'Kalpesh Patel' <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> >; gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> Subject: Re: [GNC] Gnucash 5.1 Online Quotes not working couple of things from your screen shots 1. Change the symbol for Berkshire to BRK.B from BRK-B 2. for ANZ choose single quote and exchange as Australian Stock Exchange, AU Saludos Cordiales Murugan _____ From: gnucash-user <gnucash-user-bounces+m.muruganandam=hotmail....@gnucash.org <mailto:gnucash-user-bounces+m.muruganandam=hotmail....@gnucash.org> > on behalf of thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> <thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> > Sent: Wednesday, May 24, 2023 3:43 AM To: 'David H' <hell...@gmail.com <mailto:hell...@gmail.com> > Cc: 'Kalpesh Patel' <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> >; gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> <gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> > Subject: Re: [GNC] Gnucash 5.1 Online Quotes not working Thanks David that works - still no online quotes in Gnucash I can run gnucash-cli from the CMD and get the desired results for ASX and ALPHAVANTAGE as per attached, but no online quotes within Gnucash - see settings attached. Is there another step I need to do in Gnucash to get this to work? From: David H <hell...@gmail.com <mailto:hell...@gmail.com> > Sent: Wednesday, May 24, 2023 1:07 PM To: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> Cc: Kalpesh Patel <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> >; gnucash-user@gnucash.org Subject: Re: [GNC] Gnucash 5.1 Online Quotes not working It's a windows exe and you'll need double quotes around the path name because of the embedded spaces - see Geert's email - https://lists.gnucash.org/pipermail/gnucash-user/2023-May/106961.html Try the following in a windows command prompt, you should see similar results.... Cheers David H. C:\Users\David>"c:\Program Files (x86)\gnucash\bin\gnucash-cli" --quotes info Found Finance::Quote version 1.55. Finance::Quote sources: aex alphavantage amfiindia asegr asx aufunds australia bamosz bet bloomberg bourso bse bseindia canada canadamutual comdirect cse deka dutch dwsfunds europe fetch_live_currencies fidelity fidelity_direct finanzpartner fondsweb fool france ftfunds fundata fundlibrary goldmoney greece hu hufund hungary hustock iexcloud india indiamutual known_currencies morningstarau morningstarch morningstarjp mstaruk nasdaq nseindia nyse nzx onvista oslobors romania seb_funds sinvestor six tesouro_direto tiaacref tmx tradegate tradeville treasurydirect troweprice troweprice_direct tsp tsx ukfunds unionfunds usa xetra yahoo_json za On Wed, 24 May 2023 at 14:48, <thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> > wrote: Hi David, Thanks that makes sense and yes gnc-fq-check no longer exists Am I able to run gnucash-cli? I cant get it to work manually? See attached From: David H <hell...@gmail.com <mailto:hell...@gmail.com> > Sent: Wednesday, May 24, 2023 12:37 PM To: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> <mailto:thornefamilytr...@bigpond.com> Cc: Kalpesh Patel <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> >; gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> <mailto:gnucash-user@gnucash.org> Subject: Re: [GNC] Gnucash 5.1 Online Quotes not working Hi Kevin, Note that Gnucash Get Quotes has been completely rewritten so there is no longer a gnc-fq-check script in gnucash version 5 that's why you are getting the error, check your C:\Program Files (x86)\gnucash\bin folder - this was mentioned in the release notes :-) There's only gnc-fq-update and gnc-path-check (which you can't run manually apparently) now so probably nothing wrong with your Perl install. Cheers David H. On Wed, 24 May 2023 at 10:53, <thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> > wrote: Hi, In addition to the below, when I try to run a PERL command it also fails, previously with v4.xx this was possible? See attached -----Original Message----- From: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> <mailto:thornefamilytr...@bigpond.com> <thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> > Sent: Wednesday, May 24, 2023 8:42 AM To: 'Kalpesh Patel' <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> > Cc: 'gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> ' <gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> > Subject: RE: [GNC] Gnucash 5.1 Online Quotes not working Hi, I have those exact settings selected as below and it's not updating see attached Last update was with v4.xx in April 2023 see attached. Previously with V4.xx was working fine, all I have done is upgrade to v5.1, uninstall Perl and run the online price retrieval tool which has reinstalled the latest Perl. Nothing else on my PC has changed and still running Norton with the same settings as previously. -----Original Message----- From: Kalpesh Patel <kalpesh.pa...@usa.net <mailto:kalpesh.pa...@usa.net> > Sent: Tuesday, May 23, 2023 9:36 PM To: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> <mailto:thornefamilytr...@bigpond.com> Cc: gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> Subject: RE: [GNC] Gnucash 5.1 Online Quotes not working If it is "seems to do something for a while 30-60 sec then the Perl wind closes without any errors" then your quote retrieving facility is most likely working correctly and retrieving prices. Re-running install script and displaying the info you list is further concurrence that the quote retrieving facility is working fine. Here most likely is case of security definition having incorrect ticker symbol or the source you are selecting does not carry prices for it. Try adding a known security with a known source and see if it retrieves prices or not (see below known to work for me). If it does not retrieve prices even after that then there is likely a third party malware protection installed on your system which is blocking networking connection to the source to retrieve prices. Here is the security definition... Security Information Full Name: Berkshire Hathaway Inc Class B Symbol/abbreviation: BRK-B Display symbol: BRK-B Namespace: NYSE (note: type in 'NYSE' if it is not found in the drop down) ISIN,CUSIP or other code: (leave it blank) Fraction traded 1/:100000 Quote Source Information: --tick 'Get Online Quotes' Type of quote source: --click 'Single' and field next to it needs to read 'Yahoo as JSON' (scroll down the drop down by clicking the arrow on the right side and then select it from the list. ) Timezone: Use local time Update the prices (Tools -> Price Database --> click 'Get Quotes' button) and then review it in that window whether price was retrieved or not. Expand the 'NYSE' namespace and underneath it you should see BRK-B. Click arrow to the left of 'BRK-B' to see prices that GNC has collected so far. If nothing is there then most likely a third party malware protection (or a malware) is restricting connection. If prices were retrieved then you need to ascertain correct source and symbol by means of experimentation for the security that is of interest for which prices retrieval has eluded you so far. -----Original Message----- From: thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> <mailto:thornefamilytr...@bigpond.com> <thornefamilytr...@bigpond.com <mailto:thornefamilytr...@bigpond.com> > Sent: Monday, May 22, 2023 9:22 PM To: gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> <mailto:gnucash-user@gnucash.org> Subject: [GNC] Gnucash 5.1 Online Quotes not working Hi, I have re-tried by installing Gnucash v5.1 on my Win 10 machine to get online quotes to work. Upgraded from 4.XX to 5.1 uninstalled Strawberry and ran the "Install Online Price retrieval" tool for Gnucash. This reinstalled Strawberry Perl , F:Q etc but all I get when clicking Get Quotes within Gnucash is the Perl window opens and seems to do something for a while 30-60 sec then the Perl wind closes without any errors - the quotes have not been updated. System: Win 10 Gnucash 5.1 F:Q 1.55 Re-running "Install Online Price retrieval" tool for Gnucash produces the following *Check Perl * Check Perl version * Install required perl modules Database was generated on Mon, 22 May 2023 03:35:21 GMT Test2 is up to date (1.302195). Finance::Quote is up to date (1.55). JSON::Parse is up to date (0.62). * Check environment variable ALPHAVANTAGE_API_KEY *** *** You need an API key (from https://www.alphavantage.co) *** to run the Perl module Finance::Quote. *** *** Make it available to GnuCash by *** - setting the environment variable ALPHAVANTAGE_API_KEY or *** - starting GnuCash and adding the Alpha Vantage api key in *** Edit->Preferences->Online Quotes *** * Installation succeeded Press any key to continue . . . I have set the Alphavantage Key in Gnucash and can see it in preferences. Not sure what to do to get this working - please assist. Regards Kevin _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> <mailto:gnucash-user@gnucash.org> To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
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