Michael, Is your "Get Quotes" button in Gnucash also greyed out? I had to run gnc-fq-update in /Applications/Gnucash.app/Contents/Resources/bin in the terminal on macOS and let it update and then start Gnucash before the button became active. Same in windows 11 pro - open a command prompt as Administrator and use the command perl "C:\Program Files (x86)\gnucash\bin\gnc-fq-update" - you need the double quotes around the path because of the space in the path. After I did this it all seemed ok.
Hope this helps, Cheers David H. On Tue, 28 Mar 2023 at 06:24, Fross, Michael <mich...@fross.org> wrote: > Hello everyone, > > I'm looking for a few pointers on how to troubleshoot an issue I'm having > with v5 downloading quotes. I had no issues with v4.13. When I select > "Tools|Price Database|GetQuotes" a shell opens and closes quickly and > nothing is updated. > > I don't seem to have any issues with gnucash-cli. Here are the results: > --- > C:\Program Files (x86)\gnucash\bin>gnucash-cli.exe --verbose -Q dump > yahoo_json acn > acn: > isodate => 2023-03-27 > low => 270.64 > type => EQUITY > name => acn (Accenture plc) > pe => 25.180145 > exchange => Sourced from Yahoo Finance (as JSON) > eps => 10.88 > currency => USD > method => yahoo_json > success => 1 > volume => 2805531 > close => 272 > date => 03/27/2023 > year_range => 242.8 - 345.3 > last => 273.96 > open => 270.73 > div_yield => 1.5919117 > symbol => acn > high => 274.36 > --- > > Running gnucash with the "--log gnc.scm=debug" shows the following error: > > * 15:11:29 ERROR <gnc.gui> [gnc_prices_dialog_get_quotes_clicked()] Price > retrieval failed: Failed to parse result returned by Finance::Quote. > Error message: > <unspecified file>(1): expected value > > > To me, it's odd that gnucash-cli.exe seems to work where the gnucash app > itself does not. > > I have Finance::Quote: 1.54 installed and it shows this in Help | About > > Lastly, if I check the security editor, it seems like every quote provider > is greyed out. This woudl suggest to me that gnucash doesn't think there > is a valid Finance::Quote configured. > > I'd appreciate any pointers on how to dig deeper and determine what broke > for me between 4.13 and 5.0. Is anyone else having issues? > > I'm enjoying v5 quite a bit - congrats on the release. > > Michael > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
