hi Alaa can you please confirm what is your default currency and invoice currency
Saludos Cordiales Murugan ________________________________ From: gnucash-user <gnucash-user-bounces+m.muruganandam=hotmail....@gnucash.org> on behalf of Alaa Zeineldine <a...@expertwell.com> Sent: Monday, December 19, 2022 10:04 PM To: gnucash-user@gnucash.org <gnucash-user@gnucash.org> Subject: Re: [GNC] Rounding discrepancy in payment processing Hello David, Thanks for the follow up. >We are going to need a bit more detail to try and identify what may be causing >the behaviour you are experiencing. > >What operating system are you using? Previously Windows 10 and recently Windows 11. The issue has always been there since I started using Gnucash about 3 years ago. >Are you up to date with all OS updates? Yes. Always up to date. >How are you installing 4.12 on your computer( downloaded image , flatpak, built >from source)? I usually download the Windows setup package from Source Forge. Today, I downloaded 4.13 setup.exe from Github. >Is the rounding occurring as you enter the amount in the invoice? No. The amount entered in the invoice is the exact amount, and it stays that way whenever I view the invoice. >Is the rounding occurring in the payment window on entry The rounding appears when the invoices for a customer as displayed in the Process Payment dialog. Also, when the invoice is selected, the Payment field is filled with the rounded amount by default. >Is the amount shown in the A/R account register correct or rounded after posting >the invoice or making a payment? Rounded. > >As much detail as possible will help in identifying what is causing the problem. This is the first time I email to the list. So, I don't know if screenshots will show up, but I am including below a succession of screenshots for a fake customer invoice to demonstrate the problem. 1. This is an invoice for $140.16 after posting. 2. This is the entry for that invoice in the A/R Aging report before payment. The amount is rounded down. 3. Here is the Process Payment dialog with the default payment amount 4. Here is the dialog after I changed the payment to the exact invoice amount without rounding 5. This is the entry in the A/R Aging report after payment as above 6. This how the corresponding entries look in the A/R register Thanks for your help. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.