> On Oct 7, 2022, at 12:43 PM, Jay Ridgley <jridgl...@austin.rr.com> wrote:
>
> Good Morning,
>
> BRAND NEW to the list, have been using GnuCash on my Ubuntu system for over
> 20 years, this is the first problem I have encountered that I have not been
> able to resolve.
>
> I discovered that the balance amount that should appear in a the parent
> account for my bank is missing. Therefore I am unable to do this month's
> reconcile.
>
> The account was proper last month, and I was able to balance my checkbook
> successfully. In the meantime I upgraded to Ubuntu 22.04 LTS from 20.04 LTS
> every thing seems to running properly, otherwise, including GnuCash.
>
> Today when I tried to reconcile my bank account I discovered the amount of
> the balance is missing and the reconcile button is grayed out(naturally since
> nothing shows).
>
> All the sub accounts point to the parent account and when I list my accounts
> the balance appears there and is correct.
>
> What happened and how can I get it back?
Can you attach (don't inline!) a screenshot of the problem? It's not clear from
your description what balance is missing and what button is disabled.
Regards,
John Ralls
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