You can create such a liability account though you'd have to run a separate Account Report on it and later combine it with a Customer Report outside of GnuCash. (in a spreadsheet) And when you record pre-payments, you have to do them manually in that Deposits account, then later, 'pay' the invoice with the Deposits account balance using the Process Payments feature.

I used to do it this way, but reverted to simply doing normal pre-payments for ease of generating reports. It is easy enough to see the pre-payments with an A/R Aging or individual Customer Report. (that is if they exceed posted invoices. If not, technically, they aren't a liability)

Negative A/R *is* a Liability because it is a contra-balance in an asset account.

Regards,
Adrien

On 2/5/22 4:52 PM, Keith Fetterman wrote:
Is there a way to configure GnuCash to enter customer pre-payments a “Customer 
Deposits” liability account under the “Liabilities” account and have the 
pre-payment appear in a customer report?

Currently, when you enter a customer payment as a pre-payment it appears as a 
negative amount in the accounts receivable account.  I would like pre-payments to 
entered into a “customer deposits" liability account so they appear as a 
liability to the company.  When I pay the customer invoices, I can pay them from the 
“customer deposits” liability account.

I experimented with using a Customer Payment to enter the payment into the AR 
account then use a journal entry between the AR account and the “customer 
deposits” liability account.  When I pay an invoice from the “customer 
deposits” account, I get two payments in the customer report.

I can create transactions between a bank account and a  “customer deposits” 
liability account to represent the customer deposit, but it does not appear in 
a customer report.  It would be nice to have this shown in the customer report.

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