Rhonda,

I had a similar problem recently. GNuCash would not remember my datafile and 
defaulted back to the default data settings on my laptop which I had not 
upgraded in parallel with my desktop and I could not change any of the user 
settings. This was a problem with gsettings which stores the user's preference 
settings for GnuCash.

It ended up being that I had not removed a previous version completely 
particularly the schemas associated with glib-2.0. It is also possible I had an 
old version of one of the library files on the laptop as I did upgrade all the 
dependencies and rebuild the program while trouble shooting my problem but 
after that I had to do the following. 
On Linux these schema fileswere located in "/usr/shar/glib-2.0/schemas/". The
files in this location should have filenames which look like
"org.gnucash.GnuCash.<rest of filename>" but if they are from an earlier version
they will look like "org.gnucash.<rest of filename>".  I had to remove the
previous version of GnuCash then delete any files in that location then
reinstall GnuCash to get it to operate correctly again. After that my datafile
loaded on startup and I was again able to change user preferences.

There is some information in the wiki 
https://wiki.gnucash.org/wiki/Configuration_Locations#GSettings although the
information there only seems to be relevant to an installation of GnuCash in the
users home directory using Flatpak.

If you aren't on Linux I am not sure where to look for these files but Derek
John or Geert may be able to help.

David Cousens



On Fri, 2022-01-28 at 12:43 -0500, Rhonda Anderson wrote:
> I recently upgraded to Windows 11, but I was having this problem before
> that.
> 
> On Fri, Jan 28, 2022 at 12:30 PM Derek Atkins <de...@ihtfp.com> wrote:
> 
> > Hi,
> > 
> > On Fri, January 28, 2022 12:24 pm, Rhonda Anderson wrote:
> > > Hello,
> > > 
> > > When I have attempted to install the last 3 updates, my data is not
> > > carrying forward.  It opens as a brand new template, completely blank.  I
> > > have to go back and re-install version 4.6.
> > > 
> > > Can someone please tell me what I am doing wrong?
> > 
> > What OS/Distro are you using?
> > 
> > 4.current should be able to read 4.6 data files just fine.
> > 
> > > Thanks,
> > > Rhonda
> > > Please remember to CC this list on all your replies.
> > > You can do this by using Reply-To-List or Reply-All.
> > 
> > -derek
> > 
> > --
> >        Derek Atkins                 617-623-3745
> >        de...@ihtfp.com             www.ihtfp.com
> >        Computer and Internet Security Consultant
> > 
> > 
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