Rhonda, I had a similar problem recently. GNuCash would not remember my datafile and defaulted back to the default data settings on my laptop which I had not upgraded in parallel with my desktop and I could not change any of the user settings. This was a problem with gsettings which stores the user's preference settings for GnuCash.
It ended up being that I had not removed a previous version completely particularly the schemas associated with glib-2.0. It is also possible I had an old version of one of the library files on the laptop as I did upgrade all the dependencies and rebuild the program while trouble shooting my problem but after that I had to do the following. On Linux these schema fileswere located in "/usr/shar/glib-2.0/schemas/". The files in this location should have filenames which look like "org.gnucash.GnuCash.<rest of filename>" but if they are from an earlier version they will look like "org.gnucash.<rest of filename>". I had to remove the previous version of GnuCash then delete any files in that location then reinstall GnuCash to get it to operate correctly again. After that my datafile loaded on startup and I was again able to change user preferences. There is some information in the wiki https://wiki.gnucash.org/wiki/Configuration_Locations#GSettings although the information there only seems to be relevant to an installation of GnuCash in the users home directory using Flatpak. If you aren't on Linux I am not sure where to look for these files but Derek John or Geert may be able to help. David Cousens On Fri, 2022-01-28 at 12:43 -0500, Rhonda Anderson wrote: > I recently upgraded to Windows 11, but I was having this problem before > that. > > On Fri, Jan 28, 2022 at 12:30 PM Derek Atkins <de...@ihtfp.com> wrote: > > > Hi, > > > > On Fri, January 28, 2022 12:24 pm, Rhonda Anderson wrote: > > > Hello, > > > > > > When I have attempted to install the last 3 updates, my data is not > > > carrying forward. It opens as a brand new template, completely blank. I > > > have to go back and re-install version 4.6. > > > > > > Can someone please tell me what I am doing wrong? > > > > What OS/Distro are you using? > > > > 4.current should be able to read 4.6 data files just fine. > > > > > Thanks, > > > Rhonda > > > Please remember to CC this list on all your replies. > > > You can do this by using Reply-To-List or Reply-All. > > > > -derek > > > > -- > > Derek Atkins 617-623-3745 > > de...@ihtfp.com www.ihtfp.com > > Computer and Internet Security Consultant > > > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.