Thanks David T. Puzzling to me too. It dawned on me that the only indication we saw that the check and repair function was working was that the menus and icons at the top of the page were grayed out and unavailable. Probably need to give it more time until those come back to life.
Examining the file without check and repair shows the arrows to the left of the accounts on the chart of accounts page but they do not respond to a click. You are correct, saved reports means adjustments to the existing reports. We did move the .gnucash file from the old computer to the new before installing the 3.11 and opening the GnuCash data file. The reports didn't show up. Wonder if the .gnucash file in Windows 10 has a different name, maybe GnuCash. At any rate, saved reports were not there when we opened the data file in 3.11 Roger Message: 5 Date: Tue, 18 May 2021 17:05:58 -0400 From: "D." <sunfis...@yahoo.com> To: rmom...@gmail.com Cc: GnuCash <gnucash-user@gnucash.org> Subject: Re: [GNC] Migrating and updating 2.6.21 in Windows 7 to 3.11 in Windows 10 No sub-accounts Message-ID: <0f7274aa-55bb-4ccc-990f-ea8efbc53...@yahoo.com> Content-Type: text/plain; charset=UTF-8 Roger, Your experience is exceptional,? insofar as I've never heard that particular problem before. Your description is puzzling to me; how is it that your top level accounts show correct balances, if the subaccounts are not there? Something is off there... Here are some ideas: I'll assume that you closed gnucash after the Check & Repair and restarted it. I know sometimes that helps unstick things. Since you're having trouble with the canonical upgrade process, what happens if you examine the file without performing the Check & Repair? I am going to assume that your statement that the saved reports are not important implies that you haven't actually written Scheme-based custom reports (because if you'd gone down THAT rabbit hole, those reports would be important to you), but that you have saved a number of standard reports with basic customization, such as a subset of accounts on an income report, or a special date range, etc. If that is the case, you could simply copy {yourfile}.gnucash from the Windows 7 box to the new machine, and open that with 3.11. Later, you could try to find your saved-reports.2.x fileand copy it over to the new machine (in the new folder for version 3 and above). If none of those fix your problem, perhaps you can send a screen shot of the Chart of Accounts. Maybe that will shed some light... David T. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.