Neil neilcam...@gmail.com
> Begin forwarded message: > > From: Neil Campbell <neilcam...@gmail.com> > Subject: Re: [GNC] Gnucash won't load > Date: 30 April 2021 at 13:10:07 BST > To: Derek Atkins <de...@ihtfp.com> > Cc: gnucash-user@gnucash.org > > Hi Derek > > Thank for your prompt reply. OK. So I uninstalled the Gnucash.app with Clean > My Mac, and, strangely it left the Icon in the Apps folder, so I removed the > Icon to the Bin. I then downloaded the app from the website (clicked Apple > Mac OS >- 10.13 High Sierra. In my Downloads is Gnucash-Intel-4.5.dmg. Double > clicked it and got > > > > I dragged Gnucash.app to the Apps folder on Dock. And it still won’t load. > BUT just noticed in my Apps folder on Finder, it shows Gnucash.app as being > 2KB - yes that is 2 kilobytes. I can’t imagine what went wrong! > > Thanks again for your help. > > Neil > neilcam...@gmail.com <mailto:neilcam...@gmail.com> > > > >> On 30 Apr 2021, at 12:49, Derek Atkins <de...@ihtfp.com >> <mailto:de...@ihtfp.com>> wrote: >> >> Hi, >> >> On Fri, April 30, 2021 5:49 am, Neil Campbell wrote: >>> Good morning. >>> >>> I downloaded Gnucash for Mac and it is there in my App folder. When I >>> double click on it to load it, it gives a brief “sun-burst” but nothing >>> happens. I am using OSX ver 10.15.7 (Catalina). I have tried: >> >> Just to verify, you downloaded the DMG, opened it, and manually copied the >> bundle to /Applications? Yes. >> >>> Loading it from Apps folder using Ctrl Click. The first time I did this it >>> asked me if I wanted to load the app and I clicked Yes. Then nothing >>> happened. No error message. No nothing. >>> >>> Using the Terminal with open /applications/gnucash.app. This seems to run >>> and then just go back to the curser on the folder that was there. >>> >>> Security & Privacy allows Mac App Store and identified developers and >>> there is no message there to say that it is being stopped from loading. >>> >>> Finally I ran (in the terminal) /applications/gnucash.app and received the >>> following response Permission denied. I then went back to Finder and >>> looked at “info” under sharing & permissions and see that it says - You >>> can read and write. >>> >>> I am a loss as to what to do next. Any help will be greatly received. >> >> Try deleting the app bundle from /Applications, download again, and copy >> it again? Maybe something got corrupted? >> >> If that doesn't work, John will wake up in a couple hours and should be >> able to help you more. >> >> Good Luck! >> >>> Neil >>> neilcam...@gmail.com <mailto:neilcam...@gmail.com> >> >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >> >> -derek >> -- >> Derek Atkins 617-623-3745 >> de...@ihtfp.com <mailto:de...@ihtfp.com> www.ihtfp.com >> <http://www.ihtfp.com/> >> Computer and Internet Security Consultant > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
