Your xml file must be corrupted one way or another?
Which version of GC are you using and which platform?
I wonder if there's some debugging info that can be enabled that would pinpoint which part of the file does not get parsed.

If I were you, I would check the xml file using a validation tool for xml. Most of these tools are online, so that's probably not great for you, but perhaps you can find one that you can download.
You'd have to save your data uncompressed (see the preferences)

Jean

On 3/1/21 2:10 PM, pellico wrote:
    Please help.  How do I get tech support for this problem.  Thank you.
    Richard Cinanni

    -------- Forwarded Message --------
    Subject: Gnucash xml file ope error
       Date: Wed, 10 Feb 2021 10:06:16 -0500
       From: pellico [1]<pelli...@gmx.com>
         To: [2]gnucash-user@gnucash.org
    Please help:
    I've been using Gnucash for years.  This problem started late last
    year.  I open my file and add a transaction, then the next time I try
    to open it I get the attached error.
    Seems that when I can open it, if I save it as a new file, it will open
    and I can update.  Then the next open, fails.
    Also, if it helps, there is no problem if I save it as SQL format file,
    so must be an issue in the XML.
    Thank you.
    Richard Cinanni

References

    1. mailto:pelli...@gmx.com
    2. mailto:gnucash-user@gnucash.org

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