It is more likely that the OP has or had a second monitor upon which gnucash is placing its window, as the other response mentioned. This has happened to others in the past.
David -------- Original Message -------- From: py...@cox.net Sent: Sun Jan 03 20:06:11 EST 2021 To: 'alessandra derniat' <4san...@live.com>, gnucash-user@gnucash.org Subject: Re: [GNC] arrggghhh - happening again! I am assuming you are on Windows 10 (based upon your "sent from mail" message. If not, ignore my message and let us know what OS you are using. If you are Windows 10 - this does not sound like a Gnucash issue - this sounds like a windows issue in that your program is losing focus or is never getting focus. I have seen this with other web-based apps happen -- the app is open, it shows on the task bar yet it is unresponsive. The reason for the unresponsive-ness is because the focus is on another app that is either running and you don't know -- or is running and you can't see it. To determine if this is the case, open TASK Manger and look at the active tasks running. If you see an active task that you don't know or that you are positive should not be running, do a right mouse click on it and END the task. Now if you are pretty sure all the running tasks are valid, leave task manager and see (if Gnucash is still open) if when you click on Gnucash if it now has focus (i.e., you can work it). If Gnucash is not open, open and see if it exhibits the same behavior before when the offending task was open. If all is good -- that task was the offending task that had focus and was taking it away from Gnucash. If all is still not good -- it is a different issue. If you are still exhibiting issues, try de-installing and re-installing Gnucash and see if that works. Don't worry, when you de-install, you will not lose your data files. Hopefully one of these two items will correct your problem. If neither of these two work -- let us know and maybe someone will have another solution. Ken -----Original Message----- From: gnucash-user <gnucash-user-bounces+pyz01=cox....@gnucash.org> On Behalf Of alessandra derniat Sent: Sunday, January 3, 2021 4:37 PM To: gnucash-user@gnucash.org Subject: [GNC] arrggghhh - happening again! I go to open GnuCash and it shows as open in my task bar but when clicked will not expand to allow me to actually work with it. So I see the program open in my taskbar and when I scroll over it I can see my books but I can't work on them. This happened a few months ago but before I could implement any suggested fixes it starting working again without me doing anything. What's the problem? What's going on? Am I doing something wrong? All I did was open the program! Thanks to anyone who can help me. Sandy Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10 _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
