I was trying to credit an invoice that was inadvertently underpaid by .60 and
ran into a lot of trouble.
What I did was:
1. On the invoice put a refund of .60.
* Verified that the credit showed in the bank account page in GNUCash
(lowering the balance by .60)
* Saw that it rasied (not lowered) A/R by .60.
2. Created a new income account: Charge Off
* Entered a transaction to reduce A/R by .60 and income by .60.
* All good so far.
3. Credited the check to the invoices for which it covered, including the
.60 in the amount.
4. Everything balances
* Except the customer A/R report still shows they owe us .60 as the
refund added an entry increasing the customer A/R balance.
How do I reduce the customer amount owing by the .60?
Any help would be greatly appreciated!
Mark Seeba
Streamwrite
Latest News: http://streamwrite.com/blog/
Direct: 510-923-9210
Fax: 510-420-4970
Service Desk: 800.333.8394 (Option 4)
www.streamwrite.com<http://www.streamwrite.com>
This email message contains confidential information. If you are not the
intended recipient, please delete this message immediately.
_______________________________________________
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
