To get a match you have to have a transaction in the register that's
sufficiently similar to the one you're importing, and that has not been
imported/matched before.
In your case, it could be one of these reasons (I can't see the image):
- There's no matching transaction in your register (no existing
transaction has amount close, and a date close to the imported one)
- There's a matching transaction but it's already been matched to an
imported transaction at some point so it's not available to be matched
to the new imported one.
- There's a matching transaction that's available, but the match score
is below the threshold that allows the transaction to be shown as a
potential match. Too large a date mismatch can cause that.
Can you check whether you're in one of these 3 cases? If you're in case
3, you can lower the minimum matching threshold in the preferences and
see if that helps.
J.
On 7/26/2020 2:44 PM, John Ralls wrote:
If there's no matching transaction already in the account then there's nothing
to clear. In that case only adding or not makes sense.
Regards,
John Ralls
On Jul 26, 2020, at 1:56 PM, Fross, Michael <mich...@fross.org> wrote:
Hello all,
I sent this earlier this month and didn't see any reply so I thought I
would try again. Has anyone else seen these issues? I use Citibank and
perhaps it's a Citibank issue, but I did not have this problem on v2 or v3.
Thanks all. I appreciate the help.
Michael
On Sat, Jul 4, 2020 at 9:48 AM Fross, Michael <mich...@fross.org> wrote:
Hello all,
I typically download QFX files from my banks every day or two, import them
to clear them in Gnucash. Worked great. However, ever since upgrading to
v4, the importer seems to have trouble matching. Most of the imported
transactions are listed in the importer as (A)dd, but when I select
(C)lear for them it says match missing.
This has occurred for several accounts. Here is a simple credit card
example, although for my checking account, there are dozens like this. The
top portion shows the register with the Sprint bill cleared. The date,
amount, and name (mostly) match.
[image: image.png]
Not sure if there is just something wrong with my setup or not. Perhaps a
bug? Are others experiencing this? Any ideas to get the matcher matching
again? Something need to get cleared out?
For those of us in the US, happy Independence Day. Thank you all for your
assistance.
Michael
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