I still have same problem.
I did restarts as per suggestions.
I am using my thumb drive now and don't have any problems.
I can copy open office files to thumb drive and they seem to work correctly.
I ran chkdsk and all the windows suggestions from settings page. Disabled fast
startup. All reports seemed good.
I think my permissions are right but i will keep checking. I found one dir
that had a read only attribute and changed that.
Thanks again for your help and time. I am not sure how to send only my info so
I deleted some of this e mail
________________________________
From: gnucash-user <gnucash-user-bounces+rdhammons=live....@gnucash.org> on
behalf of gnucash-user-requ...@gnucash.org <gnucash-user-requ...@gnucash.org>
Sent: Wednesday, September 11, 2019 8:05 AM
To: gnucash-user@gnucash.org <gnucash-user@gnucash.org>
Subject: gnucash-user Digest, Vol 198, Issue 21
Send gnucash-user mailing list submissions to
gnucash-user@gnucash.org
1. Re: Can't seem to load custom reports (Geert Janssens)
2. Re: Gnucash cannot obtain the lock (Adrien Monteleone)
3. Re: Can't seem to load custom reports (Adrien Monteleone)
4. Re: gnucash-user Digest, Vol 198, Issue 17 (Stephen M. Butler)
5. Setting up account (Brenda Morton)
6. Re: GnuCash 3.7 and Reports (John Morris)
7. Re: GnuCash 3.7 and Reports (Adrien Monteleone)
8. Re: Setting up account (David Carlson)
9. Re: Gnucash cannot obtain the lock (Liz)
10. Re: Gnucash cannot obtain the lock (A Harvey)
----------------------------------------------------------------------
Message: 2
Date: Tue, 10 Sep 2019 13:49:12 -0500
From: Adrien Monteleone <adrien.montele...@lusfiber.net>
To: Gnucash Users <gnucash-user@gnucash.org>
Subject: Re: [GNC] Gnucash cannot obtain the lock
Message-ID: <3c560318-010d-4425-91e4-91696c061...@lusfiber.net>
Content-Type: text/plain; charset=utf-8
> On Sep 10, 2019 w37d253, at 1:30 PM, Bob Hammons <rdhamm...@live.com> wrote:
>
> I did find some .lck file on my computer. Some of them I could delete but
> not all. When I start the program it updates the .lck file to the present
> time.
If GnuCash is closed and there are .lck files in the directory where you save
your GnuCash files (with the same names, save for the .lck extension) then you
should be able to delete them. If they are being re-created with present time
stamps that means those files *are* open somewhere. (same goes for OpenOffice
.lck files as likely others)
> I have re booted the computer a couple of times. Shouldn't this close any
> open files?
It should, but some computers don?t ?cold? reboot, this might be the case if
you are using the ?restart? option in Windows rather than ?Shutdown? and then
pressing the power button to turn it back on. (and even with pressing the power
button to turn off, sometimes, the darn things just ?hibernate? as a
convenience.)
Shutdown, pull power, and if a laptop, pull the battery. Wait a minute, plug it
all back up. Power up. Now, you?ve truly rebooted.
> I think I have all administration rights.
> How do I check for open files ?
Not sure on Win10. I?d think a web search should turn up something you could
run in cmd.exe though.
> I log in with a pin number to my .live account
I think that?s pretty standard for MS now with Win10. (or what they?d like you
to do)
> I opened a small Open Office spreadsheet and it will not save changes
> "General input/output error while accessing C:\ dir
If other apps can?t save either then it is definitely an OS problem. (or
something is wrong with the drive)
> I then copied same file to the same thumb drive, opened the file, made
> changes, the file saved successfully.
> I have looked all settings but can find nothing
> So it appears it is my computer problem ant not a Gnucash problem.
> I still would like any more suggestions that anyone comes up with.
>
> Thanks for your time
A quick web search indicates possible causes might be related to disk
encryption issues. Do you have BitLocker turned on? Are you certain that you
successfully logged in to *your* account? Can you save any file at all to the
internal drive? (try copying something from the thumb)
I?m afraid I?m out of guesses beyond that point.
Regards,
Adrien
p.s. - when replying, especially to digest messages, please fix the subject
line so it is more meaningful and trim non-relevant quoted material. That last
post was several feet long!
------------------------------
Message: 9
Date: Wed, 11 Sep 2019 18:53:27 +1000
From: Liz <ed...@billiau.net>
To: gnucash-user@gnucash.org
Subject: Re: [GNC] Gnucash cannot obtain the lock
Message-ID: <20190911185327.3842b...@billiau.net>
Content-Type: text/plain; charset=UTF-8
On Tue, 10 Sep 2019 13:49:12 -0500
Adrien Monteleone <adrien.montele...@lusfiber.net> wrote:
> It should, but some computers don?t ?cold? reboot, this might be the
> case if you are using the ?restart? option in Windows rather than
> ?Shutdown? and then pressing the power button to turn it back on.
> (and even with pressing the power button to turn off, sometimes, the
> darn things just ?hibernate? as a convenience.)
I think that Windows 10 only does a full reboot if you choose "restart".
I decline to be a Windows expert, and am happy if someone else can
comment.
Liz
------------------------------
Message: 10
Date: Wed, 11 Sep 2019 11:04:33 -0400
From: A Harvey <gah1...@gmail.com>
To: gnucash-user <gnucash-user@gnucash.org>
Subject: Re: [GNC] Gnucash cannot obtain the lock
Message-ID:
<canf04h1whusffbeobnopnkynw5fxvshscijdtw3_1iozl6p...@mail.gmail.com>
Content-Type: text/plain; charset="UTF-8"
Here's an article that confirms what Liz said. It also shows how to change
Windows 10 behavior in this regard.
https://www.howtogeek.com/349114/shutting-down-doesnt-fully-shut-down-windows-10-but-restarting-it-does/
-Arthur
On Wed, Sep 11, 2019 at 4:55 AM Liz <ed...@billiau.net> wrote:
> On Tue, 10 Sep 2019 13:49:12 -0500
> Adrien Monteleone <adrien.montele...@lusfiber.net> wrote:
>
> > It should, but some computers don?t ?cold? reboot, this might be the
> > case if you are using the ?restart? option in Windows rather than
> > ?Shutdown? and then pressing the power button to turn it back on.
> > (and even with pressing the power button to turn off, sometimes, the
> > darn things just ?hibernate? as a convenience.)
>
> I think that Windows 10 only does a full reboot if you choose "restart".
> I decline to be a Windows expert, and am happy if someone else can
> comment.
>
> Liz
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------------------------------
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