> On Sep 9, 2019 w37d252, at 9:37 PM, David T. <sunfis...@yahoo.com> wrote: > > Adrien, > > > Under most circumstances in this situation, I'd agree with you that the > problem was an unsuccessful exit. However, Bob clearly notes that not only > does he have troubles with the load, but also with saving and backup > creation. That sounds very much like some sort of permissions problem.
Yes, I misread that. (scanning too fast, sorry) Certainly, I’d agree in that case, something with permissions is likely askew. > > > Bob, verify that you have full permissions for the folder in question. Also: > is this folder a cloud folder, like dropbox? Sometimes remote folders cause > problems. I'm sorry to be vague; I only recall that others have reported > troubles on Windows with cloud-stored files. A search of the list archives > might point to some further areas to investigate. > It is odd however that files on a thumb drive can be accessed but not locally as Bob noted. My initial inclination was towards remote folders, but that tidbit threw me for a loop. Perhaps the thumb drive is mounted with full permissions for ease of use, but the particular local folder is restricted somehow. One other consideration, if other apps have writing/saving issues, maybe something is causing the drive to be ‘read-only’. I’ve never experienced that in Windows. There might also be a problem with the user account. On that note... Bob, Did you notice if you were in your own account or a guest account? A guest account probably won’t give you write permission to a regular user’s files unless you’ve shared them publicly in advance, but if you installed an app for ‘all users’ you might still be able to run GnuCash. Regards, Adrien p.s. - out of curiosity, are you logging into Win10 with a MS account? With a password or are you using other means of authentication? Issues with authentication *might* (I’m grasping at thin air here standing precariously on a very thin limb since I haven’t migrated my Win7 instances to Win10 yet) give you OS access and even access to apps, but not to files or write access to certain directories. Of course, I really have no idea, it is just a hunch if all else fails. > David > > > On Tue, Sep 10, 2019 at 6:38, Adrien Monteleone > <adrien.montele...@lusfiber.net> wrote: > Delete the .lck files in the directory you are storing your books. > > (presuming you know for a *fact*, that the data files aren’t already open in > GnuCash but you just don’t see the window) > > You should then be able to then open any data file. > > You could also choose ‘Open-Anyway’ with the same result. > > There might be several causes, but other than the most obvious (that the file > really is already opened) is that the app crashed last time you were > accessing that file and the .lck file was not removed due to the ‘ungraceful’ > shutdown of GnuCash. > > I don’t think a permissions issue would cause this, but I could be mistaken. > Make sure you have full permissions on the folder you are storing the files. > > Regards, > Adrien > > > On Sep 9, 2019 w37d252, at 7:45 PM, Bob Hammons <rdhamm...@live.com> wrote: > > > > I have a windows 10 laptop. Today I got this message when I opened my file. > > I have 3 different files on this computer and they all say the same thing. > > It will not allow any backups so anything I did today is gone. > > I tried older files and the same thing happened. > > I tried my backups that were on a thumb drive. They seemed to work from > > thumb drive. I then copied them to a new directory on the computer and I > > got same message and no backups. > > I updated to 3.7 with the same results. > > My windows has been updating a couple time a week. Could this be a windows > > problem? > > > > Thanks for any help! _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
