Hi, You are trying to configure the way Windows displays HTML pages. You are not configuring GnuCash.
As the instructions say: * Select the bottom option "Set program access and computer defaults" * You are then asked to chose a configuration: * Extend the "Custom" configuration section by clicking on the double down arrow at the right (this step may not be necessary). If you are already using a "Custom" configuration, note the settings so you can go back to them once the problem is fixed. * Scroll up then click on the radio button to use the "Microsoft Windows" configuration. So once you select "Set program access and computer defaults" you need to extend the Custom configuration section and then click on the radio button for "Microsoft Windows" configuration. Note: I don't use Windows, so I am just helping you follow the instructions provided by others. -derek cag...@free.fr writes: > Derek > > Clue, FWIW: I installed GC on another computer, V2.6.21 as it is > running Vista. The malfunction is the same. > > Alain > > > > > > ----- Mail transféré ----- > De: "Alain" <cag...@free.fr> > À: "Derek Atkins" <de...@ihtfp.com> > Cc: "gnucash-user" <gnucash-user@gnucash.org> > Envoyé: Dimanche 19 Mai 2019 11:19:02 > Objet: Re: [GNC] Impossible to generate reports. > > Derek > > - I have waited for 5 minutes, to no avail. > - I tried to follow the instructions. OK as far as ""Select the bottom > option 'Set program access and computer defaults'". > Then comes "You are then asked to chose a configuration".That's where > I become confused (using Win10) because I don't know what I'm trying > to achieve. Configure GnuCash? It's not in the list of apps available > for configuration. > Can you please clarify? Sorry to sound so dumb. > > TIA > Alain > > > > ----- Mail original ----- > De: "Derek Atkins" <de...@ihtfp.com> > À: "Alain" <cag...@free.fr> > Cc: "gnucash-user" <gnucash-user@gnucash.org> > Envoyé: Samedi 18 Mai 2019 14:07:06 > Objet: Re: [GNC] Impossible to generate reports. > > Sounds like > https://wiki.gnucash.org/wiki/FAQ#Q:_I_cannot_get_any_report_to_display_not_even_the_sample_reports._All_that_displays_is_an_empty_tab. > > Have you followed those instructions? > > Also, as Greg said, sometimes you have to wait a while (especially the > first time) for a report. How long have you waited for the report to > draw? > > -derek > > On Sat, May 18, 2019 7:33 am, cag...@free.fr wrote: >> I am using Windows 10. >> >> >> >> >> >> ----- Mail original ----- >> De: "Derek Atkins" <de...@ihtfp.com> >> À: "Alain" <cag...@free.fr>, "gnucash-user" <gnucash-user@gnucash.org> >> Envoyé: Samedi 18 Mai 2019 12:43:05 >> Objet: Re: [GNC] Impossible to generate reports. >> >> What OS/Distro are you using? >> >> -derek >> Sent using my mobile device. Please excuse any typos. >> On May 18, 2019 5:36:40 AM cag...@free.fr wrote: >> >>> Hello. >>> >>> I have been using GC for years to my satisfaction. >>> >>> All of a sudden, I can't generate reports (balance sheet or result >>> acount). >>> The result is NOT a report with zeros, it's merely NO report at all. The >>> page remains blank. This applies to all the folders (let's call them >>> "companies") I'm managing. >>> >>> After searching the help archives, I checked that the currency is set to >>> the one I'm using which is EUR. >>> >>> I was using version 3.2 so I installed 3.5. >>> >>> Still no result. >>> >>> Any help much appreciated. >>> TIA >>> Alain >>> >>> _______________________________________________ >>> gnucash-user mailing list >>> gnucash-user@gnucash.org >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> If you are using Nabble or Gmane, please see >>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >> -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
