please see my responses to yours embedded in blue in msg below. On Tue, Mar 19, 2019 at 9:48 PM John Ralls <jra...@ceridwen.fremont.ca.us> wrote:
> > > On Mar 19, 2019, at 9:05 PM, suk wah Bernstein < > sukwahbernst...@gmail.com> wrote: > > > > tried moving icon from within Finder window to Dock. didn't work. > > Does that mean that you weren't able to get it to stay in the Dock? yes, > i wasn't able to get it to stay in Dock. > > > > > moved Gnucash icon onto desktop. > > clicked icon. still cannot open after 'verification' > > Is it verifying every time you try to open it? That should happen only the > first time you try to open it after copying it to Applications. yes, it > verified the two times i tried to open. a new thing just happened. i tried to drag icon from desktop into Applications. a color wheel keeps turning between icon and Applications. i noticed, somehow, i had highlighted GNUCASH-INTEL-2.4.7 > > > > > > opened Applications/Utilities/Terminal. > > typed in /Applications/Gnucash.app/Contents/MacOS/Gnucash > > > > now what do i do? > > Press Return > > > > > 'copy any output after that and paste it into a reply.' what does this > mean? > > It means that you drag your mouse over the output with the button held > down so that the text is highlighted. Let go of the mouse and hold down the > command-key while pressing C. Open a reply email, click in it, then hold > down the command-key while pressing V. The text from Terminal that you > highlighted will be copied into the email. > here it is dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ dyld: Symbol not found: _inflateValidate Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Expected in: /Applications/Gnucash.app/Contents/Resources/lib/libz.1.dylib in /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib Abort trap: 6 Suk-Wahs-MacBook-Pro:~ SukWahB$ color wheel is still spinning between icon and Applications. what should i do? reboot? > > Regards, > John Ralls > > > > > On Tue, Mar 19, 2019 at 8:52 PM John Ralls < > jra...@ceridwen.fremont.ca.us> wrote: > > Some users have found that dragging the GnuCash icon from Applications > to to the Dock allows GnuCash to start. > > > > If that still fails, try opening /Applications/Utilities/Terminal. It > will open a window with a command prompt. At that prompt type > > /Applications/Gnucash.app/Contents/MacOS/Gnucash > > > > copy any output after that and paste it into a reply. > > > > Regards, > > John Ralls > > > > > > > On Mar 19, 2019, at 8:36 PM, suk wah Bernstein < > sukwahbernst...@gmail.com> wrote: > > > > > > thanks for reminder about copying the list. > > > > > > after "verifying gnucash" a window pops up, asking if i want to open > this thing from internet, i click 'yes', then gnucash icon in dock > disappears. > > > > > > i tried again. still doesn't work. > > > > > > thanks, > > > love and respect > > > suk wah > > > > > > On Tue, Mar 19, 2019 at 8:16 PM John Ralls < > jra...@ceridwen.fremont.ca.us> wrote: > > > Please remember to copy the list on all replies. Reply all (the double > arrow icon) works well. > > > > > > A dmg is a MacOS disk image file. That's the kind of file that we use > to distribute the GnuCash packages from Sourceforge and Github. After > downloading most browsers will open it on their own, but if your's doesn't > you can find it in your downloads folder and double-click it. It will open > as a Finder window showing a bunch of files including Gnucash. > > > > > > You unmount by control-clicking with the mouse inside that Finder > window and selecting "unmount Gnucash-Intel-3.4.dmg" from the resulting > context menu. > > > > > > Regards, > > > John Ralls > > > > > > > > > > On Mar 19, 2019, at 7:57 PM, suk wah Bernstein < > sukwahbernst...@gmail.com> wrote: > > > > > > > > namaskar john, > > > > > > > > sorry i don't know what dmg is. > > > > > > > > wild guess. does it mean to download GnuCash 3.4 Mac OS X Intel? > > > > > > > > thanks so much, > > > > love and respect > > > > suk wah > > > > > > > > On Tue, Mar 19, 2019 at 7:44 PM John Ralls < > jra...@ceridwen.fremont.ca.us> wrote: > > > > > > > > > > > > > On Mar 19, 2019, at 5:19 PM, suk wah Bernstein < > sukwahbernst...@gmail.com> wrote: > > > > > > > > > > MacBook Pro > > > > > Intel core i5 > > > > > > > > > > please instruct. thanks so much. > > > > > > > > The process is to download the dmg, open it, and drag GnuCash > somewhere; the Applications folder is popular. After the copy completes > eject the dmg then double click the icon in the Applications folder. You > should first get a dialog box from GateKeeper telling you that GnuCash is > something that you downloaded from the internet, are you sure you want to > run it? Tell that yes, then you'll get another dialog with a progress bar > called something like "Verifying GnuCash". When that finishes GnuCash > should start, but doesn't always. If it doesn't, double click on the icon > again and it should start up. > > > > > > > > If that's what you did and it didn't work, please detail what > happened that's different. > > > > > > > > Regards, > > > > John Ralls > > > > > > > > > > > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
