Hi Georgina, You may not realize you sent this mail to me in private, while it was expected to go to the mailing list.
Please remember to always reply to the mailing list instead of individuals. That way you are much more likely to get a helpful answer. In order to reply to the mailing list you can use the "Reply to all" or "Reply to list" buttons or menu items in your e-mail program. I realize some clients tend to hide these options, but if you look carefully you will always find some function to do so. I'm forwarding your message to the mailing list on your behalf so the community as a whole has a chance to help you. Regards, Geert Op dinsdag 15 januari 2019 12:52:50 CET schreef Georgina Hunter-Jones: > Dear Geert, > Thank you, that helped to a certain extent. I can now see lines of > information with the account details. However, it appears to be 'read only' > and I cannot enter any further data. I also cannot see anything more than > an overall view of the account, ie no dates etc. > > Anything I can do to change that? Thank you very much for your help so far. > Best wishes, Georgina > > > On Tue, Jan 15, 2019 at 8:31 AM Geert Janssens <geert.gnuc...@kobaltwit.be> > > wrote: > > A few other suggestions: > > > > 1. Which files did you transfer ? While that sounds obvious, it is not > > always > > so. So this question is to ensure you really did copy your gnucash data > > file > > to the older computer. > > > > 2. How have you tried to open your gnucash data file ? It's important to > > realize that on MacOS double-clicking on a random gnucash data file > > doesn't > > necessarily mean that file will be opened. GnuCash will always reopen that > > previously last opened file (which may be different from the one you > > double- > > clicked on). To fix that you can: > > - Start the gnucash application > > - Select File->Open > > - Navigate to your gnucash data file and open it this way > > > > Will that bring your data back ? > > > > Regards, > > > > Geert _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
