Hi Geert, Following your suggestion, I tried moving the cursor around to different places while saving before travelling back home from my mother's house yesterday morning. I couldn't reproduce it because it never froze at all that time, regardless of what I did. I'm hoping it won't freeze at all any more, but am worried that it won't work for my mother at some point. Be Well, Scott <<<< Scott Ellsworth || 415-625-3019 >>>>
----- Original message ----- From: Geert Janssens <geert.gnuc...@kobaltwit.be> To: gnucash-user@gnucash.org Cc: John Ralls <jra...@ceridwen.fremont.ca.us>, Scott Ellsworth <sc...@fastmail.us>Subject: Re: [GNC] GnuCash freezes when saving in Windows Date: Sun, 25 Nov 2018 15:50:12 +0100 Very interesting observation. So this may suggest the location of the mousecursor plays a role as well. If you position the mouse cursor outside of the gnucash window, or over thewindow's title bar instead of over an open register, does that make a difference for the save performance ? Geert Op zondag 25 november 2018 09:40:04 CET schreef John Ralls: > That’s really weird. Can anyone with a windows box handy replicate it?> > Regards, > John Ralls > >> On Nov 25, 2018, at 1:56 PM, Scott Ellsworth >> <sc...@fastmail.us> wrote:>> >> Hi David and John and all, >> >> My mother discovered something strange: GnuCash freezes up >> while saving>> only if she uses the keyboard shortcut Ctrl-S. It does not >> freeze every>> time in this case, but a lot of the time. But if she clicks >> the Save>> icon, it does not freeze (this is GC v3.3, in Windows 10). Now >> she has>> saved the file many times in the latter manner, and it has not >> frozen at>> all. >> >> Be Well, >> >> Scott >> <<<< Scott Ellsworth || 415-625-3019 >>>> >> >> >> ----- Original message ----- >> From: David Carlson <david.carlson....@gmail.com >> <mailto:david.carlson....@gmail.com>> To: John Ralls >> <jra...@ceridwen.fremont.ca.us >> <mailto:jra...@ceridwen.fremont.ca.us>>>> Cc: Scott Ellsworth >> <sc...@fastmail.us <mailto:sc...@fastmail.us>>, >> Gnucash Users <gnucash-user@gnucash.org >> <mailto:gnucash-user@gnucash.org>> Subject: Re: [GNC] GnuCash freezes>> when >> saving in Windows >> Date: Fri, 23 Nov 2018 20:00:28 -0600 >> >> Scott, >> >> Sometimes, but not always, it can be useful to open the task >> manager and>> look under processes to see if GnuCash is using a lot of CPU >> time. If it>> is "frozen" it probably is using a lot of CPU time, but it >> also uses a>> lot at other times too. >> >> David C >> >> On Fri, Nov 23, 2018, 6:40 PM John Ralls >> <jra...@ceridwen.fremont.ca.us>> <mailto:jra...@ceridwen.fremont.ca.us> >> wrote: Scott, >> >> Please remember to copy the list on all replies. >> >> Yes, the bug report is only for 3.x, but the problem is as >> likely to be>> with Cairo than with Gtk itself and that’s common to both. >> >> A better diagnostic is to get some stack traces, but that can be >> challenging on Windows. There are instructions at >> https://wiki.gnucash.org/wiki/Stack_Trace >> <https://wiki.gnucash.org/wiki/Stack_Trace> >> <https://wiki.gnucash.org/wiki/Stack_Trace >> <https://wiki.gnucash.org/wiki/Stack_Trace>>. (The best is >> profiling, but>> there aren’t usable tools for that on Windows in the build >> environment>> that GnuCash uses.) >> >> Regards, >> John Ralls >> >>> On Nov 24, 2018, at 9:16 AM, Scott Ellsworth <sc...@fastmail.us >>> <mailto:sc...@fastmail.us>> wrote: >>> >>> Hi John, >>> >>> Thank you. I will try looking at these two possibilities >>> tomorrow. It>>> happens in both v2.6 and 3.3, and I'm not clear about >>> whether >>> the bug>>> report pertains to both. As far as I can tell saving never ends. >>> The>>> pointer arrow turns into an hourglass and the program has to be >>> forced>>> to quit. >>> >>> Be Well, >>> >>> Scott >>> <<<< Scott Ellsworth || 415-625-3019 >>>> >>> >>> >>> ----- Original message ----- >>> From: John Ralls <jra...@ceridwen.fremont.ca.us >>> <mailto:jra...@ceridwen.fremont.ca.us> >>> <mailto:jra...@ceridwen.fremont.ca.us >>> <mailto:jra...@ceridwen.fremont.ca.us>>> To: Scott Ellsworth >>> <sc...@fastmail.us <mailto:sc...@fastmail.us> >>> <mailto:sc...@fastmail.us>>> <mailto:sc...@fastmail.us>>> Cc: GnuCash user >>> forum >>> <gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> >>> <mailto:gnucash-user@gnucash.org<mailto:gnucash- >>> u...@gnucash.org[1]>>>>>> Subject: Re: [GNC] GnuCash freezes when saving in >>> Windows >>> Date: Sat, 24 Nov 2018 08:53:32 +0900 >>> >>>> On Nov 24, 2018, at 7:45 AM, Scott Ellsworth <sc...@fastmail.us >>>> <mailto:sc...@fastmail.us> <mailto:sc...@fastmail.us >>>> <mailto:sc...@fastmail.us>>> wrote: >>>> >>>> Dear all, >>>> >>>> I’ve been using GnuCash happily for over a decade now, running >>>> it in>>>> Ubuntu Linux. I’m trying to teach my mother how to use it for her >>>> personal finances, in Windows 10. But it doesn’t seem to be >>>> working in>>>> Windows: The problem is that the program often freezes up >>>> when >>>> saving:>>>> I installed version 2.6 (a few months ago), and then version >>>> 3.3 this>>>> week. I tried unchecking the box in the options for file >>>> compression,>>>> and this seems to make it freeze up less often. I looked >>>> this >>>> issue up>>>> online, but I don’t see any discussion that looks fully >>>> relevant. We>>>> have been able to set up some accounts and expense >>>> categories, >>>> and have>>>> started adding transactions. I’m pretty sure the last time it >>>> froze was>>>> also upon saving, though it may have happened when selecting >>>> a >>>> date for>>>> a new transaction, which was immediately after saving. My >>>> mother >>>> is not>>>> very computer-savvy, so I need to make it just work normally. >>>> Be Well, >>> >>> Is it really freezing or is it just taking a really long time >>> to do a>>> save? If it’s a slow save, see >>> https://bugs.gnucash.org/show_bug.cgi?id=795804 >>> <https://bugs.gnucash.org/show_bug.cgi?id=795804> >>> <https://bugs.gnucash.org/show_bug.cgi?id=795804 >>> <https://bugs.gnucash.org/show_bug.cgi?id=795804>>, though if it >>> really>>> happened when selecting a date then it’s probably something >>> else. You>>> could try running from the command line with the --debug >>> option and>>> analyze the trace files to see if there’s any consistency to >>> where it>>> hangs. >>> >>> Regards, >>> John Ralls >> >> _________________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> <https://lists.gnucash.org/mailman/listinfo/gnucash-user> If you are>> using >> Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists >> <https://wiki.gnucash.org/wiki/Mailing_Lists> for more >> information. ----->> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. > > _________________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. -----> > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. 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