Tell us which version of gnucash you are using and what operating system you are using.
Open gnucash, accept any warnings or errors that appear as it tries to re-load the last accounts file used then use File > Open to browse to where your accounts file is (it will be wherever you last saved it or wherever you have restored it to from your backup, and will probably be called accounts.gnucash or something similar, depending on what you named it when you first saved it). As a general principle it is best not to bin things until you have checked that you can access the data from your backup, just in case you have not been backing up what you think you have, but it seems it may be too late for that advice. Colin On 14 June 2018 at 10:36, Marianne Swienink-Havard <swieninkhav...@mac.com> wrote: > Tried to gain access to my data file after my computer crash but none of the > suggestions in the user manual seem to work. > > I seem to have tried everything and am at the end of my tether. > > I desperation I binned everything and tried to work via a back up on a back > up disc but there appears to be something I am doing wrong. All i get is an > empty page. The suggestion is that I save this with a new name but when I > then try to "Import: Replay etc. “ I still get an empty page. > > After binning everything and re installing the programme. When I then try to > click onto the latest back up I get the message that the new name does not > exist. Of course it doesn’t I binned it! Please help I’m obviously an idiot. > I do like the program, it has everything I need for my small business and it > is free, but I would love to get my books back. > > msh > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
