I'm guess then that the problem is somewhere in your perl http stack. Unless you're comfortable with perl development the simplest thing to try next is to uninstall perl and re-run the "Install Online Quotes Tool" in the GnuCash folder of the Start Menu.
Regards, John Ralls > On Apr 28, 2018, at 12:28 PM, Anne Bartley <ambart...@sympatico.ca> wrote: > > Yes, it did include the listing of modules. I assumed the information of > interest was the version code so I didn't include the rest. > > Anne > > -----Original Message----- > From: John Ralls [mailto:jra...@ceridwen.us] > Sent: Saturday, Apr 28, 2018 3:12 PM > To: Anne Bartley > Cc: gnucash-user@gnucash.org > Subject: Re: [GNC] quotes - internal server error > > Hmm, something I missed from your first post: You said that "The reply to > [perl gnc-fq-check] is 1.47". > It should return > ("1.47" "adig" "aex" "aiahk" "alphavantage" "amfiindia" "asegr" "asia" "asx" > "australia" "bamosz" "bet" "bmonesbittburns" "bourso" "brasil" "bse" "bsero" > "canada" "canadamutual" "citywire" "cominvest" "cse" "deka" "dutch" > "dwsfunds" "europe" "fetch_live_currencies" "fidelity" "fidelity_direct" > "fidelityfixed" "financecanada" "finanzpartner" "finland" "fool" "france" > "ftfunds" "ftportfolios" "ftportfolios_direct" "fundlibrary" "goldmoney" > "greece" "hex" "hu" "hufund" "hungary" "hustock" "indiamutual" > "known_currencies" "lerevenu" "maninv" "morningstar" "morningstarjp" > "mstaruk" "nasdaq" "nyse" "nz" "nzx" "platinum" "romania" "seb_funds" > "sixfunds" "sixshares" "stockhousecanada_fund" "tdefunds" "tdwaterhouse" > "tiaacref" "tnetuk" "troweprice" "troweprice_direct" "trustnet" "tsp" "tsx" > "uk_unit_trusts" "ukfunds" "unionfunds" "usa" "usfedbonds" "vanguard" "vwd" > "yahoo" "yahoo_asia" "yahoo_australia" "yahoo_brasil" "yahoo_europe" > "yahoo_json" "yahoo_nz" "yahoo_yql" "za" "za_unittrusts") > > Did it, and you just elided the rest, or did it not return the listing of the > modules? > > Regards, > John Ralls > > > >> On Apr 28, 2018, at 8:28 AM, Anne Bartley <ambart...@sympatico.ca> wrote: >> >> I tried the URL and got good data going back to early December. I had >> already done something similar which suggested to me that the problem isn’t >> at Alphavantage. >> >> I tried gnc-fq-update and got this reponse: >> Database was generated on Sat, 18 Apr 2018 14:48:16 GMT >> Date::Manip is up to date (6.61). >> Finance::Quote is up to date (1.47). >> >> I appreciate your help. I hope you’ll have another suggestion. >> >> Anne >> >> From: John Ralls [mailto:jra...@ceridwen.us] >> Sent: Saturday, Apr 28, 2018 11:12 AM >> To: Anne Bartley >> Cc: gnucash Users-List >> Subject: Re: [GNC] quotes - internal server error >> >> Please remember to copy the list on all replies. >> >> I tried munging my key and found that alphavantage didn’t seem to care, so >> that’s probably not a source of the problem. >> >> You could try the URL >> https://www.alphavantage.co/query?function=TIME_SERIES_DAILY&outputsize=compact&datatype=json&apikey=XXXXXXXXXXXXXXX&symbol=JNJ >> >> In your browser, replacing XXXXXXXXXXXXXXX with your API key. You should get >> a several-mont JSON dump of JNJ price history. >> >> If that works then I’d suspect that something is wrong with the networking >> setup in your perl installation. Running gnc-fq-update might help. >> >> Regards, >> John Ralls >> >>> On Apr 28, 2018, at 7:49 AM, Anne Bartley <ambart...@sympatico.ca> wrote: >>> >>> Thanks for the reply. >>> >>> I just tried again and it didn't work. >>> >>> I've been trying this for two weeks. There hasn't been much complaint so >>> there must be something wrong with my system but I can't figure out what. >>> >>> One possible source of error is the API key but if I try to get a new one >>> from Alphavantage it tells me that I already have one and gives me the one >>> that I'm using so it can't be wrong. >>> >>> Is there something else I can do? >>> >>> Thank you. >>> >>> Anne >>> >>> >>> -----Original Message----- >>> From: John Ralls [mailto:jra...@ceridwen.us] >>> Sent: Saturday, Apr 28, 2018 10:32 AM >>> To: Anne Bartley >>> Cc: gnucash-user@gnucash.org >>> Subject: Re: [GNC] quotes - internal server error >>> >>> >>> >>> >>> On Apr 26, 2018, at 6:49 PM, Anne Bartley <ambart...@sympatico.ca> wrote: >>> >>> The last online quote I have is on April 11. A few days later, they stopped >>> working, The message is always "Unable to retrieve quotes for these items: >>> ." >>> >>> >>> >>> I tried updating to F::Q 1.47 and gnucash 2.6.21. I found the new online >>> quote entry in preferences and set it to my alphavantage API key but it >>> still didn't work. After much digging around, here's what I came with to >>> try: >>> >>> >>> >>> In a cmd window on Windows 10: >>> >>> >>> >>> cd ..\..\Program Files (x86)\gnucash\bin >>> >>> set ALPHAVANTAGE_API_KEY=[my api key] >>> >>> perl gnc-fq-dump -v alphavantage JNJ >>> >>> >>> >>> There's nothing useful in what comes back. The errormsg is "Internal Server >>> Error" >>> >>> >>> >>> I've done the following: >>> >>> perl gnc-fq-check >>> >>> perl -v >>> >>> >>> >>> The reply to the first is 1.47. The reply to the second is "This is perl 5, >>> version 26, subversion 1. >>> >>> >>> >>> Can someone give me some advice on how to get quotes working again? >>> >>> >>> “Internal server error” usually means that the server you’re trying to >>> connect to--i.e. alphavantage--had a problem with the request. It worked >>> for me just now, so try again. >>> >>> Regards, >>> John Ralls >>> >>> >>> --- >>> This email has been checked for viruses by AVG. >>> http://www.avg.com >>> >> >> >> >> Virus-free. www.avg.com > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.