I provide web hosting and some of my clients pay upfront for 1 year. A client has closed her site, before the year is up and I'd like to issue a refund. How do I do this so it is properly recorded in her Customer Report? I know I can easily just record a check and take it out of the income account, but I would like to include useful paperwork with the check I send and I was thinking a Customer Report would be the right thing. (Or maybe not?)
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