On Mar 2, 2013, at 8:31 AM, Christian Stimming <christ...@cstimming.de> wrote:
> Am Samstag, 2. März 2013, 07:00:25 schrieb John Ralls: >> On Mar 2, 2013, at 6:30 AM, Christian Stimming <christ...@cstimming.de> > wrote: >>> Gnucash has been using the Uservoice service for quite some time by now, >>> see http://gnucash.uservoice.com >>> >>> However, the site offers some more and interesting services that might >>> be very useful for our community as well: Ticket system, Knowledbase >>> Articles, Knowledbase Topics, and probably others I didn't discover so >>> far. Gnucash is subscribed there in a plan that allows using all those >>> services, and also adding as many administrators as we like. >>> >>> Are you interested in improving gnucash's support services? Would you >>> like to try out some of those extra features and make them a real >>> helper for the everyday user questions that arise here or elsewhere? >>> >>> As for myself, I know I don't have much time for gnucash work right now >>> besides occasional development (especially for German online banking). >>> But if you can give it a try to improve gnucash's user support, feel >>> free to drop me a note. I will provide you with the necessary accounts >>> at uservoice and you can just start to work with any of the features >>> that are available there. This would be a big help for our community. >>> Thanks! >> >> Is there some compelling benefit to using Uservoice's facilities instead of >> what we use now -- compelling enough to justify the many hours needed to >> transfer all of bugs from Bugzilla and the Wiki articles to the >> "Knowledgebase"? > > I wonder where you read "transferring all bugs from bugzilla and all wiki > articles" in my first message? The uservoice site is meant as an addition to > our current support services, not a replacement. Tickets == Bugs Knowledgebase == Wiki Having two trackers and two informal documentation systems == twice as much work to keep up with both. Regards, John Ralls _______________________________________________ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
