On Nov 26, 2010, at 3:01 PM, Keith Bellairs wrote: > John, > > Um, I am not a developer so I will stay out of bugzilla. > > But I just did a saveas with sqlite and got exactly the same failure when > trying to reopen a successfully created db. So I suspect the issue may be in > packaging on my f14. Since my f14 is an "upgrade" from f12, it is not exactly > pristine. I also was running gnc 2.2.9 and did not uninstall it. So my crash > may not be duplicated in a clean f14 install. If it runs in a clean f14 then > you may not want to mark the "bug" as critical. > > Keith > > > On Fri, Nov 26, 2010 at 10:23 AM, John Ralls <jra...@ceridwen.us> wrote: > > On Nov 26, 2010, at 5:33 AM, Keith Bellairs wrote: > > > Here's the backtrace on my crashing gnc file. > > > > On Fri, Nov 26, 2010 at 8:23 AM, Keith Bellairs <ke...@bellairs.org> wrote: > > > >> Just did a save as into mysql with 2.3.17 on f14. that worked fine until I > >> closed gnc and then tried to open it again. it now crashes every time with > >> a > >> seg fault i try to start gnc . It did tell me it could not get the lock and > >> i told it to start anyway. crash comes before gui opens. downloading the > >> abrt tools to see if i can see what is happening. > >> > >> > >> On Fri, Nov 26, 2010 at 5:59 AM, Ian X Waddington <iwad...@gmail.com>wrote: > >> > >>> Sorry didn't read the question, it is Windows 7 32 bit. > >>> > >>> -----Original Message----- > >>> From: Geert Janssens [mailto:janssens-ge...@telenet.be] > >>> Sent: 26 November 2010 10:56 > >>> To: Ian X Waddington > >>> Cc: gnucash-u...@gnucash.org; 'jh'; 'gnucash-devel' > >>> Subject: Re: Save As MySQL is crashing gnucash > >>> > >>> On Friday 26 November 2010, Ian X Waddington wrote: > >>>> I'm using Windows 7. > >>>> > >>>> It is definitely crashing :-) Not sure if the below helps anyone. > >>>> > >>>> > >>>> Problem signature: > >>>> Problem Event Name: APPCRASH > >>>> Application Name: gnucash.exe > >>>> Application Version: 0.0.0.0 > >>>> Application Timestamp: 4ce8fdc5 > >>>> Fault Module Name: libgncmod-backend-dbi.dll > >>>> Fault Module Version: 0.0.0.0 > >>>> Fault Module Timestamp: 4ce8f78b > >>>> Exception Code: c0000005 > >>>> Exception Offset: 00001bee > >>>> OS Version: 6.1.7600.2.0.0.768.3 > >>>> Locale ID: 2057 > >>>> Additional Information 1: 0a9e > >>>> Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 > >>>> Additional Information 3: 0a9e > >>>> Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 > >>>> > >>>> > >>> Thanks for this information, but is doesn't answer either of my questions: > >>> * Is your windows 7 32bit or 64bit ? > >>> * Can you post the information in your gnucash trace file: > >>> see http://wiki.gnucash.org/wiki/Windows#Error_messages.2C_Trace_file > >>> to learn about the trace file. > >>> > >>> Geert > >>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> > >>>> -----Original Message----- > >>>> From: Geert Janssens [mailto:janssens-ge...@telenet.be] > >>>> Sent: 26 November 2010 10:42 > >>>> To: gnucash-u...@gnucash.org > >>>> Cc: Ian X Waddington; 'jh'; 'gnucash-devel' > >>>> Subject: Re: Save As MySQL is crashing gnucash > >>>> > >>>> On Friday 26 November 2010, Ian X Waddington wrote: > >>>>> Thank you for your input. > >>>>> > >>>>> Ok I now have a user with privileges but it still crashes instantly. > >>>> > >>>> Can you post the contents of the gnucash trace file [0]. > >>>> > >>>>> I could be wrong but I'm inclined to think this problem is more > >>>>> fundamental to the application than MySQL. > >>>>> > >>>>> Any additional thoughts would be ideal - a step-by-step idiot proof > >>>>> guide to installing MySQL onto a Windows 7 PC and setting everything > >>>>> up to work with Gnucash would be even better :-) > >>>>> > >>>>> Regards > >>>> > >>>> Is that Windows 7 - 64bit or 32 bit ? > >>>> > >>>> There are a couple of bugs in bugzilla already regarding 64-bit > >>>> Windows 7, and at least one related to the mysql backend as well [1]. > >>>> That bug doesn't report a crash though. > >>>> > >>>> Geert > >>>> > >>>> [0] see > >>>> http://wiki.gnucash.org/wiki/Windows#Error_messages.2C_Trace_file > >>>> to learn about the trace file. > >>>> [1] https://bugzilla.gnome.org/show_bug.cgi?id=624465 > > Excellent, thanks. > Since it's not clear yet that it's the same crasher as 624465, I've opened a > new bug, https://bugzilla.gnome.org/show_bug.cgi?id=635859, and marked it > critical and for 2.4.0. > > Does your gnucash.trace contain anything enlightening? > > (A suggestion to make your life easier: When doing a debug build, turn off > all optimization (-O0). Dealing with "optimized out" makes debugging much > harder.) >
There's no reason to stay out of Bugzilla because you're not a developer. It's a good place to work on bugs with users, because it keeps the discussion focussed in one place and provides a convenient place to attach log files and so forth. If you don't want to deal with it, though, that's OK too. I would like a copy of gnucash.trace from a crash, because it might tell me what exactly gnucash was trying to extract that caused the crash. Regards, John Ralls _______________________________________________ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
