-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Derek Atkins @ 10/06/2010 06:23 AM: > Hi, > > scar <s...@drigon.com> writes: > >> Derek Atkins @ 10/05/2010 11:02 AM: >>> scar <s...@drigon.com> writes: >>> >>>> Derek Atkins @ 09/23/2010 07:22 AM: >>>>> scar <s...@drigon.com> writes: >>>>> >>>>>> In the meantime i have been using the unstable version, and a strange >>>>>> thing happened where an invoice's payment didn't actually mark the >>>>>> invoice as paid, leading to me calling the customer inquiring about >>>>>> their past-due invoice. It would be great to be able to move back to >>>>>> the stable version. If anyone has any suggestions to get it compiled, >>>>>> it would be much appreciated! >>>>> >>>>> You should always run a Customer Report before calling a customer in >>>>> order to verify that you're not hitting bug #488035 >>>>> >>>> >>>> i was actually processing a payment for an already-posted invoice. even >>>> better would be to get 2.2.9 compiled.... >>> >>> Process Payment applies payments to Customers, not Invoices. The >>> payment will be applied to all the customer's invoices in FIFO order. >>> If you select an invoice in the PP Dialog then that invoice gets put at >>> the front of the FIFO line. But really, payments go to the customer. >> >> I'm running a customer report here for the entire year and it is not >> showing the payment, and is showing a balance due. However, the payment >> is showing up in my checking account when i do a search for the >> customer's name. > > Things to check: > > 1) do you have multiple A/R accounts? If so, maybe the invoice and > payment went into different accounts?
No, only one A/R account. > 2) Are you sure you entered the payment via the Process Payment UI? If > not, then the reports wouldn't notice them. For sure. I always search for the customer, then click 'customer's invoices', then select the invoice to be paid, then click 'process payment' -----BEGIN PGP SIGNATURE----- iEYEAREIAAYFAkyvsl4ACgkQXhfCJNu98qB4IwCeP/7aiIVHzF09ufiBeE9/VLLJ xXEAoJo0iqvFs3o9C+aZ2INbzTikM+mv =nHfy -----END PGP SIGNATURE----- _______________________________________________ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
