​Hi William​

On Tue, Nov 25, 2014 at 8:22 PM, William T <[email protected]> wrote:

> We have a website (www.blah.com for example) that generates emails to a
> gmail group ([email protected] for example). The group has fewer than ten
> people in it, all being members of the organization. The emails aren't
> getting thru the group to the members of the group.
>
> It was working a few weeks ago but I reckon Google has changed their
> heuristics to keep the ever-so-clever-and-adaptive spammers out.
>
> Our exim4 logs show that the mail makes it TO gmail but no comments on why
> it disappears:
> 2014-11-25 11:33:26 1XtJzR-0005VW-7p => [email protected] R=dnslookup
> T=remote_smtp H=aspmx.l.google.com [64.233.185.26] X=
> TLS1.0:RSA_ARCFOUR_SHA1:16 DN="C=US,ST=California,L=Mountain View,O=Google
> Inc,CN=mx.google.com"
>

​This log extract does _not_ show delivery. All it is showing is that it
managed to do a MX lookup.
​


>
> We've tried adjusting the SPF record but that's confusing as hell :/ and
> rather than taking stabs at updating the SPF blindly... there's gotta be a
> guide to debugging this, somewhere. We've found lots of similar questions
> with various random tips to try, but no "here's how to figure out what
> Gmail's particular objection is".
>

​Your SPF record needs to contain whatever FQDN or IP address​ that you are
sending from, there's nothing really complicated about it.



>
> ===
>
> So: what is the step-by-step procedure to find out WHY an
> organization's gmail group refuses email from the organization's web
> server? The web app can't broadcast messages to the gmail group, we want to
> know WHY.
>

​Try it by hand using telnet from your server, see if it accepts email.​

-- 
Marko

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