I'm attempting to either create a patch , or write a plugin to add a new notification event for tickets, "reassign_tech". My desired result is to have GLPI only send out notifications on ticket "updates" if a technician is added/removed from a ticket, but not send out notifications for any other "updates". I see this mentioned here, https://forge.indepnet.net/projects/glpi/wiki/NotificationEvents, but can't seem to find in the code where the update event is distinguished on which type of update is actually occurring.
I've thus far got the GLPI interface to have an additional item listed for setting up notifications but can't for the life of me figure out how to add a new event to the core code. Would this be better accomplished or even possible with the plugin API? Any advice would be appreciated. Thanks - Trey
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