Le 15/08/2011 17:12, David DURIEUX a écrit :
Hello,
I have coded a Proof Of Concept (for FusionInventory plugin usage) but
can be used for ticket system.
The problem : for a ticket escalation, we must delete each the groups
and/or technicians, click on update button and after refresh, click on
add button, select group or technician and click again on update
button.
Hi,
First of all I do not see why you must to click on update after deleting
assigned groups or tech.
I have juste tested your POC.
Here you need to select all groups and after click on delete + for each
item added : click on plus button + select + click on add.
The interest is only the that the page is not reloaded each time. But
you have a click more deleting groups or techs.
I think a better solution must to permit to empty the assign list in one
click.
Regards
Julien
This is heavy to manage with lot's of click and refresh of the page.
Solution : use more javascript to remove and add groups/technicians.
The Proof Of Concept (POC) : I use same system for next version of
FusionInventory but using more javascript and it's a little better to
manage.
You can try on my server with glpi 0.83 devel version :
1/ Connect on http://glpipoc.siprossii.com/
Login : glpi
password : poc
2/ go to url :
http://glpipoc.siprossii.com/plugins/fusioninventory/front/task.form.php?id=1
3/ Go on second tab named "Job 1" and after you can try this system in
"Job - ID 1 (Entité racine)" table and in row named "Définition"
If you think this system is better, I can update it to the ticket form
and send patch.
David Durieux
++
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