Perfect, thanks.
On Mon, Aug 22, 2011 at 10:27 PM, Augusto Ferronato
<augusto.ferron...@gmail.com> wrote:
> I think you can use:
>
> /front/helpdesk.html (just custom)
>
> You can get the {issue type} from dropdown.
>
> Best Regards,
>
> 2011/8/22 Alec Taylor <alec.tayl...@gmail.com>
>>
>> Good evening,
>>
>> I have just been testing a variety of products, and GLPI with
>> OCSinventory (or FusionInventory) seems to be the best I've come
>> across. It seems to be the only free & open-source webfrontend package
>> on the market providing IT HelpDesk (ticketing), knowledge-base
>> management (incl. FAQ), software deployment, version control, and
>> hardware inventory.
>>
>> I would like to build a small Intranet frontend around this, perhaps
>> using Drupal (if there's nothing internal in GLPI or a plugin).
>>
>> How would I go about creating a simple form to add tickets to the GLPI
>> IT HelpDesk?
>>
>> <email>
>> {Select issue type}
>> <Subject>
>> <Issue>
>> [Submit]
>>
>> I would also like to display the knowledge-base on the intranet (all
>> without the user being required to login).
>>
>> Thanks for all suggestions,
>>
>> Alec Taylor
>>
>> FYI: {Select issue type} needs to be incorporated to go to specific
>> groups in my GLPI HelpDesk.
>>
>> _______________________________________________
>> Glpi-dev mailing list
>> Glpi-dev@gna.org
>> https://mail.gna.org/listinfo/glpi-dev
>
>
>
> --
> ____________________
> José Augusto Ferronato
>
>
> _______________________________________________
> Glpi-dev mailing list
> Glpi-dev@gna.org
> https://mail.gna.org/listinfo/glpi-dev
>
>
_______________________________________________
Glpi-dev mailing list
Glpi-dev@gna.org
https://mail.gna.org/listinfo/glpi-dev
