Re: [Glpi-dev] New tickets

[Frederico Gendorf]

Hi, I configured a mail receiver and rules called (requisicao) and all e-mail sent to requisi...@esss.com.br make a new ticket. If e-mail from user are registred in Administration\Users, an actor appears in requester, but if e-mail is not registred I can't see where from or who opened the ticket. In version 0.78.2 and older had a text box with the e-mail from people who sent to requisicao@, now I don't found where I can see this e-mail. I hope this help Atenciosamente, Frederico Gendorf Analista de TI Tel/Fax: (0xx48) 39530004 Cel: (0xx48) 8809-8399 E-mail: f...@esss.com.br www.esss.com.br On 04/12/2011 04:31 AM, MoYo wrote: HI, I do not understand what is the problem. Where the emai luser is missing ? Regards Julien Le 11/04/2011 13:02, Frederico Gendorf a écrit : Hi, in version 0.80-RC2 I can't see email from user when he is not registred in user base. I think this can be problem to identify who is opening the ticket, in the version 0.78.2 it was showed. -- Atenciosamente, Frederico Gendorf Analista de TI Tel/Fax: (0xx48) 39530004 Cel: (0xx48) 8809-8399 E-mail: f...@esss.com.br www.esss.com.br _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev

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