Hello. How do you define the differents skills or your staff ? Is it an attribute in an ldap directory ? Can't you use groups and business rules to do it ?
In the upcoming version (0.72), two new ldap field have been add (type and title). It might be what you need. Regards, Walid. Jim Rising wrote: > how difficult would it be to add this to glpi so that we can look for > staff with appropriate skillsets for specific tickets? > > -- > Jim Rising > Serial Entrepreneur > Cold Fusion Developer > > "Concentration is the key to profits. Greater profits require that you > concentrate your efforts on the smallest number of activities that > will produce the largest amount of revenue." -Peter Drucker > ------------------------------------------------------------------------ > > _______________________________________________ > Glpi-dev mailing list > Glpi-dev@gna.org > https://mail.gna.org/listinfo/glpi-dev > _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev
