Hi Nicolas,
Could you please run a gdalinfo command on one of the problematic GeoTiffs?

I see this:

Caused by: org.geotools.data.DataSourceException: bandOffsets.length is wrong!
        at 
org.geotools.gce.geotiff.GeoTiffReader.getHRInfo(GeoTiffReader.java:497)
        at org.geotools.gce.geotiff.GeoTiffReader.<init>(GeoTiffReader.java:250)
        ... 164 more
Caused by: java.lang.IllegalArgumentException: bandOffsets.length is wrong!
        at 
javax.imageio.ImageTypeSpecifier$Interleaved.<init>(ImageTypeSpecifier.java:286


Please, let us know.

Daniele


On Tue, Sep 29, 2020 at 4:56 PM Nicolas Raggueneau <
nicolas.ragguen...@gmail.com> wrote:

> I'm running Geoserver with my windows account (not as service), the same
> account that I've used to create the folder in data and copy the files, so
> I think it's good.
> Besides it's working with 2.12.
>
> I am suspecting either something changed in Image readers or I have a dll
> conflict. I've the same kind of error when I try to make a geotiff store
>
> Nicolas
>
>
> Le mar. 29 sept. 2020 à 16:36, Russ Hore <r...@russ-hore.co.uk> a écrit :
>
>> Can you check the user that is running GeoServer (tomcat?) has read
>> permission to the folder containing the files.
>>
>> I have been caught out that way before where I have created a folder as a
>> normal user but the tomcat user does not have read permissions.
>>
>> Russ
>>
>> On 29 Sep 2020, at 14:30, Nicolas Raggueneau <
>> nicolas.ragguen...@gmail.com> wrote:
>>
>> Hi Daniele, thank you for your support.
>> Here is an extract of the log, starting at the creation of the store.
>> It is working in 2.12
>>
>> Best regards,
>> Nicolas
>>
>> Le mar. 29 sept. 2020 à 15:06, Daniele Romagnoli <
>> daniele.romagn...@geo-solutions.it> a écrit :
>>
>>>
>>> Hi Nicolas,
>>> you could try raising the logging level to GEOTOOLS_DEVELOPER_LOGGING.
>>> From the GeoServer UI, on the left menu, go to Settings->Global->Logging
>>> settings.
>>>
>>> Then retry and let see if the Logs contain some additional information.
>>>
>>> Please, let us know.
>>> Regards,
>>> Daniele
>>>
>>>
>>>
>>>
>>> On Tue, Sep 29, 2020 at 2:58 PM Nicolas Raggueneau <
>>> nicolas.ragguen...@gmail.com> wrote:
>>>
>>>> Hi!
>>>>
>>>> ImageMosaic creation fails when I create a store. Product is a Pleiades
>>>> mosaic. On Geoserver 2.12 store and layer creation are straightforward.
>>>>
>>>> On 2.16.5 and 2.18 it produces this error :
>>>> Could not list layers for this store, an error occurred retrieving
>>>> them: Failed to create reader from file:data/cassis/IMG_PHR1B_PMS_001 and
>>>> hints Hints: REPOSITORY = org.geoserver.catalog.CatalogRepository@3a79b5cb
>>>> EXECUTOR_SERVICE = 
>>>> java.util.concurrent.ThreadPoolExecutor@1d70ca68[Running,
>>>> pool size = 0, active threads = 0, queued tasks = 0, completed tasks = 0]
>>>> System defaults: GRID_COVERAGE_FACTORY = GridCoverageFactory TILE_ENCODING
>>>> = null STYLE_FACTORY = StyleFactoryImpl FORCE_AXIS_ORDER_HONORING = http
>>>> LENIENT_DATUM_SHIFT = true COMPARISON_TOLERANCE = 1.0E-8 FEATURE_FACTORY =
>>>> org.geotools.feature.LenientFeatureFactoryImpl@4ebea12c
>>>> FORCE_LONGITUDE_FIRST_AXIS_ORDER = true FILTER_FACTORY = FilterFactoryImpl
>>>>
>>>> Environnement
>>>> - Windows 10 pro
>>>> - java x64 1.8.0_191
>>>> - gdal plugin
>>>>
>>>> What could I test to troubleshoot this?
>>>>
>>>> Best Regards,
>>>> Nicolas
>>>> _______________________________________________
>>>> Geoserver-users mailing list
>>>>
>>>> Please make sure you read the following two resources before posting to
>>>> this list:
>>>> - Earning your support instead of buying it, but Ian Turton:
>>>> http://www.ianturton.com/talks/foss4g.html#/
>>>> - The GeoServer user list posting guidelines:
>>>> http://geoserver.org/comm/userlist-guidelines.html
>>>>
>>>> If you want to request a feature or an improvement, also see this:
>>>> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
>>>>
>>>>
>>>> Geoserver-users@lists.sourceforge.net
>>>> https://lists.sourceforge.net/lists/listinfo/geoserver-users
>>>>
>>>
>>>
>>> --
>>> Regards,
>>> Daniele Romagnoli
>>> ==
>>> GeoServer Professional Services from the experts! Visit
>>> http://goo.gl/it488V for more information.
>>> ==
>>>
>>> Ing. Daniele Romagnoli
>>> Senior Software Engineer
>>>
>>> GeoSolutions S.A.S.
>>> Via di Montramito 3/A
>>> 55054  Massarosa (LU)
>>> Italy
>>> phone: +39 0584 962313
>>> fax:      +39 0584 1660272
>>>
>>> http://www.geo-solutions.it
>>> http://twitter.com/geosolutions_it
>>>
>>> -------------------------------------------------------
>>>
>>> Con riferimento alla normativa sul trattamento dei dati personali (Reg.
>>> UE 2016/679 - Regolamento generale sulla protezione dei dati “GDPR”), si
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>>> This email is intended only for the person or entity to which it is
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>>> recipient is prohibited. If you have received this email by mistake, please
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>>>
>>>
>>> --
>>> Regards,
>>> Daniele Romagnoli
>>> ==
>>> GeoServer Professional Services from the experts! Visit
>>> http://goo.gl/it488V for more information.
>>> ==
>>>
>>> Ing. Daniele Romagnoli
>>> Senior Software Engineer
>>>
>>> GeoSolutions S.A.S.
>>> Via di Montramito 3/A
>>> 55054  Massarosa (LU)
>>> Italy
>>> phone: +39 0584 962313
>>> fax:      +39 0584 1660272
>>>
>>> http://www.geo-solutions.it
>>> http://twitter.com/geosolutions_it
>>>
>>> -------------------------------------------------------
>>>
>>> Con riferimento alla normativa sul trattamento dei dati personali (Reg.
>>> UE 2016/679 - Regolamento generale sulla protezione dei dati “GDPR”), si
>>> precisa che ogni circostanza inerente alla presente email (il suo
>>> contenuto, gli eventuali allegati, etc.) è un dato la cui conoscenza è
>>> riservata al/i solo/i destinatario/i indicati dallo scrivente. Se il
>>> messaggio Le è giunto per errore, è tenuta/o a cancellarlo, ogni altra
>>> operazione è illecita. Le sarei comunque grato se potesse darmene notizia.
>>>
>>> This email is intended only for the person or entity to which it is
>>> addressed and may contain information that is privileged, confidential or
>>> otherwise protected from disclosure. We remind that - as provided by
>>> European Regulation 2016/679 “GDPR” - copying, dissemination or use of this
>>> e-mail or the information herein by anyone other than the intended
>>> recipient is prohibited. If you have received this email by mistake, please
>>> notify us immediately by telephone or e-mail.
>>> _______________________________________________
>>> Geoserver-users mailing list
>>>
>>> Please make sure you read the following two resources before posting to
>>> this list:
>>> - Earning your support instead of buying it, but Ian Turton:
>>> http://www.ianturton.com/talks/foss4g.html#/
>>> - The GeoServer user list posting guidelines:
>>> http://geoserver.org/comm/userlist-guidelines.html
>>>
>>> If you want to request a feature or an improvement, also see this:
>>> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
>>>
>>>
>>> Geoserver-users@lists.sourceforge.net
>>> https://lists.sourceforge.net/lists/listinfo/geoserver-users
>>>
>> <logextract.txt>_______________________________________________
>> Geoserver-users mailing list
>>
>> Please make sure you read the following two resources before posting to
>> this list:
>> - Earning your support instead of buying it, but Ian Turton:
>> http://www.ianturton.com/talks/foss4g.html#/
>> - The GeoServer user list posting guidelines:
>> http://geoserver.org/comm/userlist-guidelines.html
>>
>> If you want to request a feature or an improvement, also see this:
>> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
>>
>>
>> Geoserver-users@lists.sourceforge.net
>> https://lists.sourceforge.net/lists/listinfo/geoserver-users
>>
>>
>> _______________________________________________
> Geoserver-users mailing list
>
> Please make sure you read the following two resources before posting to
> this list:
> - Earning your support instead of buying it, but Ian Turton:
> http://www.ianturton.com/talks/foss4g.html#/
> - The GeoServer user list posting guidelines:
> http://geoserver.org/comm/userlist-guidelines.html
>
> If you want to request a feature or an improvement, also see this:
> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
>
>
> Geoserver-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/geoserver-users
>


-- 
Regards,
Daniele Romagnoli
==
GeoServer Professional Services from the experts! Visit http://goo.gl/it488V
for more information.
==

Ing. Daniele Romagnoli
Senior Software Engineer

GeoSolutions S.A.S.
Via di Montramito 3/A
55054  Massarosa (LU)
Italy
phone: +39 0584 962313
fax:      +39 0584 1660272

http://www.geo-solutions.it
http://twitter.com/geosolutions_it

-------------------------------------------------------

Con riferimento alla normativa sul trattamento dei dati personali (Reg. UE
2016/679 - Regolamento generale sulla protezione dei dati “GDPR”), si
precisa che ogni circostanza inerente alla presente email (il suo
contenuto, gli eventuali allegati, etc.) è un dato la cui conoscenza è
riservata al/i solo/i destinatario/i indicati dallo scrivente. Se il
messaggio Le è giunto per errore, è tenuta/o a cancellarlo, ogni altra
operazione è illecita. Le sarei comunque grato se potesse darmene notizia.

This email is intended only for the person or entity to which it is
addressed and may contain information that is privileged, confidential or
otherwise protected from disclosure. We remind that - as provided by
European Regulation 2016/679 “GDPR” - copying, dissemination or use of this
e-mail or the information herein by anyone other than the intended
recipient is prohibited. If you have received this email by mistake, please
notify us immediately by telephone or e-mail.
_______________________________________________
Geoserver-users mailing list

Please make sure you read the following two resources before posting to this 
list:
- Earning your support instead of buying it, but Ian Turton: 
http://www.ianturton.com/talks/foss4g.html#/
- The GeoServer user list posting guidelines: 
http://geoserver.org/comm/userlist-guidelines.html

If you want to request a feature or an improvement, also see this: 
https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer


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