On Feb 7, 2006, at 11:08 AM, Ernie Schroder wrote:
I updated firmware on my linksys BEFSW11 router yesterday and I
cannot receive
email, nor access the email provider's website. I've spent about 3
hours on
the phone with less that competent tech support people at #1
ntplx.net (email
provider) #2 bellsouth.net (ISP) and linksys.com
All blame the other guy. Linksys is telling me I need to set up port
triggering for email and web surfing.
The problem is that my bellsouth email account is un affected as
are every
other website I try to access. I have, for now, disconnected the
linksys and
am connected through a hub directly to the DSL modem/router. The
problem is
gone. I would really like to be able to use the router. I've gotten
rather
used to it in the 4 years I've had it working. Any ideas?
there should be a little hole marked "reset" on the back somewhere.
get a paper clip, unplug the device, and plug it in while holding
down the reset button in the hole with the paper clip for at least 8
seconds. this should reset it to factory defaults. might want to
make a note of your settings first. and any recommendation for port
triggering for email and web surfing is patently riduculous. those
are for incoming connections.
--
Regards, Ernie
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