> > > The classic one is where OPS haven't noticed that disks in a RAID array > have died years ago... > > This really happened? >
Yeah. Spent huge money on NMSes but then didn't spend the relatively small amount on thorough integration to make it really worthwhile... It seems common to me that companies penny pinch too hard and shoot themselves in the foot. Probably due to perverse incentives and/or the inability to capture true value on a ledger. It requires leadership.