commit: cd38ad5a2271b13227e75bf2f52b32fd76af6db3 Author: William Hubbs <williamh <AT> gentoo <DOT> org> AuthorDate: Mon Feb 17 21:56:25 2020 +0000 Commit: William Hubbs <williamh <AT> gentoo <DOT> org> CommitDate: Mon Feb 17 22:05:40 2020 +0000 URL: https://gitweb.gentoo.org/data/glep.git/commit/?id=cd38ad5a
pre-glep: community relations team role and purpose Bug: https://bugs.gentoo.org/709994 Signed-off-by: William Hubbs <williamh <AT> gentoo.org> glep-9999.rst | 109 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 109 insertions(+) diff --git a/glep-9999.rst b/glep-9999.rst new file mode 100644 index 0000000..bbf667f --- /dev/null +++ b/glep-9999.rst @@ -0,0 +1,109 @@ +--- +GLEP: 9999 +Title: Community Relations Team's Role and Purpose +Author: William Hubbs <willi...@gentoo.org> +Type: Standards Track +Status: Draft +Version: 1 +Created: 2020-02-17 +Last-Modified: 2020-02-17 +Post-History: +Content-Type: text/x-rst +--- + + +Abstract +======== + +This GLEP outlines the abilities and purpose of the Community Relations team +for Gentoo. + +Motivation +========== + +For years Gentoo has had a Community Relations team which assists with +inter-developer and developer-user conflict resolution. +This GLEP provides the formal structure for this team and specifies the +roles the team fulfills. + +Specification +============= + +General +------- + +The Community Relations team should be given certain abilities which it +can use to assist in solving non-technical conflicts between our developers +and users in a fair and impartial manor. These abilities include +mediation and disciplinary actions. + +* The purpose of the Community Relations team is to assist with + resolving inter-developer and developer-user conflicts by mediation, + or disciplinary actions if necessary. +* The team is directed by a lead, chosen yearly by private or + public election among the members, and confirmed by the council. +* The lead's term expires one year after confirmation. + * If the lead's position is vacant at any point during the term, the + council may appoint an interim lead. +* The lead must approve developers who would like to join the project. + Because of the nature of Community Relations, it is important that + applicants are respectful in how they handle themselves in the + community. By accepting the applicant the lead will accept the + responsibility to direct them as part of the team and will be held + responsible for any action they take on behalf of the team. +* To keep the distribution healthy, no Community Relations team member + may serve on the council, QA Team, or as a proctor. +* In the case of disagreement among members regarding an action, the + majority of members must agree with the action. +* Because of the nature of this work, it is important for the community + relations team to respond within a reasonable amount of time when + someone reaches out to them. If a contact isn't responded to within + 72 hours, the council may be notified. At that point, someone on the + council will attempt to discover why the team isn't responding and + give the person an update. +* If Community Relations decides that no action will be taken on an + incident, the appropriate response is to close the incident and + explain why no action will be taken. This may be appealed to the + council by the person who filed the original complaint if they do not + understand the reason the complaint was closed. +* Anyone who is subject to a disciplinary action by Community Relations + may appeal to the council. If this happens, the council will look over the + complaint and make its own decision. If the council's decision is + different from the Community Relations decision, the council's + decision will be respected. + +Monthly Reporting +----------------- + +Due to its nature, most of Community Relations work is private. This is +important to protect the identities of the users and developers +involved. However, it means that the rest of the community does not +have a way to gauge the activities of Community Relations. + +To resolve this issue, the lead will be required to report the following +monthly to the gentoo-project mailing list: + + * number of new mediation requests + * number of mediation requests in process + * number of resolved mediation requests +* number of new complaints +* number of complaints resolved with communication or disciplinary action + * number of complaints resolved with no action. +* number of complaints in process + * number of withdrawn complaints + +If this information is not reported for three consecutive months, the +lead will be replaced. + + +Backwards Compatibility +======================= + +Not a problem for this GLEP. + +Copyright +========= + +This work is licensed under the Creative Commons Attribution-ShareAlike 3.0 +Unported License. To view a copy of this license, visit +https://creativecommons.org/licenses/by-sa/3.0/.
