I think the 'empowered' part is where Bugzilla falls down. I don't knowDon't forget that the import and export can be in XML via the web-admin forms. That's how we (commercial install) handle some of our upgrades on versions of Jira. Can handle huge import files very happily.
about Scarab, but JIRA administration is mostly done through the web
interface. Project-specific admins can be specified, who are allowed to
create new versions/components for their project.
As such, lock-in was not on the feature list for Jira.
- Paul
-- http://www.thoughtworks.com -> The art of heavy lifting. Home for many Agile practicing, Open Source activists...
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