> If you need something specific, you should contact le...@gnu.org. > They are quite flexible, I do not know where people got the idea that > they are not.
You're missing the point. If flexibilty isn't the DEFAULT people won't know about it and will think it doesn't exist and complain. I strongly agree with previous post: this needs to move to a web-based mostly-automatic and and approach much more personalized to a person's individual situation.
