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DSA-2018-136: Dell EMC Integrated Data Protection Appliance Undocumented 
Accounts Vulnerability



Dell EMC Identifier DSA-2018-136



CVE Identifier CVE-2018-11062



Severity: High



CVSSv3 Base Score: 8.6 (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:L)



Affected products:



Dell EMC Integrated Data Protection Appliance 2.0

Dell EMC Integrated Data Protection Appliance 2.1

Dell EMC Integrated Data Protection Appliance 2.2



Summary:

Integrated Data Protection Appliance (iDPA) contains undocumented accounts with 
limited access which may potentially be used by a malicious user to compromise 
the affected system.



Details:

Integrated Data Protection Appliance versions 2.0, 2.1, and 2.2 contain 
undocumented accounts named "support" and "admin" that are protected with 
default passwords. These accounts have limited privileges and can access 
certain system files only. A malicious user with the knowledge of the default 
passwords may potentially log in to the system and gain read and write access 
to certain system files.



Resolution:

Follow the steps below to remove the user accounts named "support" and "admin" 
from the impacted virtual machines in the Integrated Data Protection Appliance. 
There is no loss of supportability or any other product functionality as a 
result of the removal of these accounts.



Log in to Data Protection Advisor - Datastore Server Virtual Machine using an 
SSH client such as PuTTY, as root user and execute the following commands:



Delete the user "support"

userdel support



Delete the user "admin"

userdel admin



Verify that the accounts are deleted. The following commands should display "no 
such user" as the output.

id support

id admin



For Integrated Data Protection Appliance 2.0 and 2.1, repeat the above 
procedure for Data Protection Advisor - Application server, Data Protection 
Advisor - Agent, Data Protection Advisor - DD Data Processor Tool and Appliance 
Configuration Manager Virtual Machines.



For Integrated Data Protection Appliance 2.2, repeat the above procedure for 
Data Protection Advisor - Application Server and Appliance Configuration 
Manager Virtual Machines.



Dell EMC strongly recommends that customers follow the security best practices 
documented in the iDPA Security Configuration Guide to secure their deployment 
at 
https://support.emc.com/products/41849_Integrated-Data-Protection-Appliance/Documentation/





Link To Remedies:

Registered Dell EMC Online Support customers can also download a patch at:



Dell EMC Integrated Data Protection Appliance (IDPA) 2.1 - 
https://download.emc.com/downloads/DL89669_Idpa_post_update_2.1.0.599285.tar.gz



If you have any questions, contact Dell EMC Support.





Severity Rating

For an explanation of Severity Ratings, refer to Dell EMC Knowledgebase article 
468307 (https://support.emc.com/kb/468307). Dell EMC recommends all customers 
take into account both the base score and any relevant temporal and 
environmental scores which may impact the potential severity associated with 
particular security vulnerability.



Legal Information

Read and use the information in this Dell EMC Security Advisory to assist in 
avoiding any situation that might arise from the problems described herein. If 
you have any questions regarding this advisory, contact Dell EMC Technical 
Support (https://support.emc.com/servicecenter/contactEMC/). Dell EMC 
distributes Dell EMC Security Advisories, in order to bring to the attention of 
users of the affected Dell EMC products, important security information. Dell 
EMC recommends that all users determine the applicability of this information 
to their individual situations and take appropriate action. The information set 
forth herein is provided "as is" without warranty of any kind. Dell EMC 
disclaims all warranties, either express or implied, including the warranties 
of merchantability, fitness for a particular purpose, title and 
non-infringement. In no event, shall Dell EMC or its suppliers, be liable for 
any damages whatsoever including direct, indirect, incidental, consequential, 
loss of bus
 iness profits or special damages, even if Dell EMC or its suppliers have been 
advised of the possibility of such damages. Some states do not allow the 
exclusion or limitation of liability for consequential or incidental damages, 
so the foregoing limitation may not apply.



Dell Product Security Incident Response Team

[email protected]

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