Just a side comment from the peanut gallery...
I was referring to the fact that in most cases, the solution in the end most often IS to just reformat and reinstall because there's so much cruft/crap/crud in the registry and Windows directories that that is the best solution, unless you want to spend an extra couple days trying to sort everything out.
I have been temping at Microsoft for a while now. They have a term for this operation: "flatten."
As in, "CMS2002 is acting up on that box and authoring mode is broken... we need to flatten it. It's scheduled for next Monday."
Here, deep in Mordor, it's a way of life. :)
- matt
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