That being said, I'd like to point out that some isps are willing to work with you. I started work in the computer industry in 98 at a very small isp. I was the first tech hired. I had experience when i started with Windows 3.1-95, NT 4, OS/2 Warp 3, and Redhat 5.0. By the time I left in 2000, I handled all "odd" os calls. Basically our techs could only handle windows 95, 98 and to some degree win 2k calls. I handled all NT4, OS/2, Linux, HP-UX (yeah we got some), Solaris, and Mac calls. if i wasn't there, customers were told to call during my next scheduled shift. The other techs wouldn't consider trying to help them. Often they just wanted dns servers, or phone numbers. The mere mention of another os scared the techs off. I was considered tier 2 support, web designer/webmaster and the NT sys admin at the company which only had 15 employees in 2000. We had about 4000 dialups and 1000 hosting accounts (mostly linux).
In short, if you know explicit questions to ask then you can get help. If not, you are out of luck. I have to lie to SBC to get help with my DSL line when it goes down just because i have a router and non windows based oses in the house. :)
Lucas Holt [EMAIL PROTECTED] ________________________________________________________ FoolishGames.com (Jewel Fan Site) JustJournal.com (Free blogging)
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