On Tue, 13 Oct 2009 12:45:02 -0600 Tim Judd ([email protected]) replied: >Certain OEMs (ahem, Dell) I don't pick due to it's known legacy >support or Technical Support unsupporting an OS that they don't get >paid for. Even if it's a hardware problem, they ask "try to duplicate >the problem in windows, then we'll be able to support you". > >I turn Dell down, when I deal with my customers.
I have had excellent results with both Dell and HP. In the case of Dell, twice they have shipped over night parts I required that were under warranty at no cost to myself. I think it is a little naive to feel that a company is suppose to support any product that they are not actively associated with. There cheaper models do use quite a bit of legacy products; however, the intermediate and top end machines are far better. They also offer the customer far more ways to customize the product. -- Jerry [email protected] The bugs you have to avoid are the ones that give the user not only the inclination to get on a plane, but also the time. Kay Bostic _______________________________________________ [email protected] mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to "[email protected]"
