prad wrote:
On Sun, 14 Dec 2008 11:54:19 +0100 (CET)
Wojciech Puchar <[email protected]> wrote:

in my practice rejecting part of customers (those who are really
"idiots") make sense. you get say 20% less money for 10 times less
work.

exactly!
proper advocacy on a 'free' (or otherwise) system doesn't mean
accommodating ridiculous demands. there needs to be a certain level of sincerity on part of the customers.

only the right customers are always right.


Heh. "The customer is /always/ right, even when they're wrong."  The
difference is that you give the idiot customers exactly what they ask
for, and the good customers what they actually need....

        Cheers,

        Matthew

--
Dr Matthew J Seaman MA, D.Phil.                   7 Priory Courtyard
                                                 Flat 3
PGP: http://www.infracaninophile.co.uk/pgpkey     Ramsgate
                                                 Kent, CT11 9PW

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