-------- Original Message -------- Subject: Re: uscanner problem with HP Scanjet 3400C Date: Sat, 22 Jan 2005 12:32:25 +0000 From: Chris Hodgins <[EMAIL PROTECTED]> To: Chris Hodgins <[EMAIL PROTECTED]> References: <[EMAIL PROTECTED]>
Chris Hodgins wrote:
Hi,
I am trying to get my HP ScanJet 3400C scanner to work with FreeBSD 5.3. Whenever I plug it into the usb port on my laptop I get in dmesg:
uscanner0: Hewlett Packard ScanJet 3400cse, rev 1.00/0.00, addr 2 uscanner0: setting config no failed device_attach: uscanner0 attach returned 6 uhub0: port 1, set config at addr 2 failed uhub0: device problem, disabling port 1
Naturally after that sane can't find it. This is a device that is fully supported now with Sane and one that uscanner claims to support. I am happy to do any testing required to get this to work.
This problem seems to have been around for a while now and I have found a few unanswered threads about it on google.
Thanks for your help. Chris Hodgins
# uname -a
FreeBSD paranoia 5.3-RELEASE FreeBSD 5.3-RELEASE #1: Fri Dec 3 18:15:16 GMT 2004 [EMAIL PROTECTED]:/usr/obj/usr/src/sys/paranoia i386
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I just recompiled my kernel to include uscanner support and USB_DEBUG.
[EMAIL PROTECTED]:/usr/src/sys/i386/conf$ diff -u paranoia paranoia_usb_debug --- paranoia Sat Oct 30 18:33:02 2004 +++ paranoia_usb_debug Sat Jan 22 12:08:02 2005 @@ -108,3 +108,6 @@ device ukbd # Keyboard device umass # Disks/Mass storage - Requires scbus and da device ums # Mouse +device uscanner + +options USB_DEBUG
I was expecting a lot more output in dmesg about my problem but only one extra line appeared:
uscanner0: Hewlett Packard ScanJet 3400cse, rev 1.00/0.00, addr 2 uscanner0: setting config no failed device_attach: uscanner0 attach returned 6 uhub_explore: usb_new_device failed, error=STALLED uhub0: device problem, disabling port 2
Have I done something wrong in getting the USB_DEBUG option into my kernel? Should I just of ran this instead? :
# make -DUSB_DEBUG -KERNCONF=paranoia buildkernel
Chris
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Finally worked out what was going wrong. You need to set both the USB_DEBUG option on in your kernel and set the sysctl hw.usb.debug to 6.
Anyway I now have some pretty good output and have traced the code and am pretty certain of what is happening now. How to fix it....I have no idea! Here is the dmesg out from the time I plugge my scanner into my laptop:
usbd_alloc_xfer() = 0xc1951a00 usbd_transfer: xfer=0xc1951a00, flags=6, pipe=0xc239c900, running=0 usbd_dump_queue: pipe=0xc239c900 usb_allocmem: use frag=0xc19d9e80 size=15 usb_insert_transfer: pipe=0xc239c900 running=0 timeout=5000 usb_add_task: task=0xc1951a84 usb_task_thread: woke up task=0xc1951a84 usb_transfer_complete: pipe=0xc239c900 xfer=0xc1951a00 status=15 actlen=0 usb_freemem: frag=0xc19d9e80 usb_transfer_complete: repeat=0 new head=0 usbd_start_next: pipe=0xc239c900, xfer=0 usbd_free_xfer: 0xc1951a00 usbd_alloc_xfer() = 0xc1951a00 usbd_transfer: xfer=0xc1951a00, flags=6, pipe=0xc239c900, running=0 usbd_dump_queue: pipe=0xc239c900 usb_allocmem: use frag=0xc19d9e80 size=2 usb_insert_transfer: pipe=0xc239c900 running=0 timeout=5000 usb_add_task: task=0xc1951a84 usb_task_thread: woke up task=0xc1951a84 usb_transfer_complete: pipe=0xc239c900 xfer=0xc1951a00 status=15 actlen=0 usb_freemem: frag=0xc19d9e80 usb_transfer_complete: repeat=0 new head=0 usbd_start_next: pipe=0xc239c900, xfer=0 usbd_free_xfer: 0xc1951a00 uscanner1: Hewlett Packard ScanJet 3400cse, rev 1.00/0.00, addr 2 usbd_set_config_no: 1 usbd_get_config_desc: confidx=0 usbd_get_desc: type=2, index=0, len=9 usbd_alloc_xfer() = 0xc1951a00 usbd_transfer: xfer=0xc1951a00, flags=2, pipe=0xc239c900, running=0 usbd_dump_queue: pipe=0xc239c900 usb_allocmem: use frag=0xc19d9e80 size=9 usb_insert_transfer: pipe=0xc239c900 running=0 timeout=5000
At this point is hangs for I am guessing exactly 5000ms.
usb_transfer_complete: pipe=0xc239c900 xfer=0xc1951a00 status=17 actlen=0
status 17 above is USBD_STALLED. So I am guessing that the scanner is not responding at this point...although it seemed to respond above..no?
Can anyone point me at least in the right direction to fixing this. Is it a hardware or a software problem? If it is fixable and I can somehow manage to fix it, I will post my patch here.
Thanks Chris
PS: Just added the rest of the usb dmesg output below for good measure.
usb_freemem: frag=0xc19d9e80 usb_transfer_complete: repeat=0 new head=0 usbd_start_next: pipe=0xc239c900, xfer=0 usbd_transfer: xfer=0xc1951a00, flags=2, pipe=0xc239c900, running=0 usbd_dump_queue: pipe=0xc239c900 usb_allocmem: use frag=0xc19d9e80 size=2 usb_insert_transfer: pipe=0xc239c900 running=0 timeout=5000 usb_transfer_complete: pipe=0xc239c900 xfer=0xc1951a00 status=17 actlen=0 usb_freemem: frag=0xc19d9e80 usb_transfer_complete: repeat=0 new head=0 usbd_start_next: pipe=0xc239c900, xfer=0 usbd_free_xfer: 0xc1951a00 uscanner1: setting config no failed device_attach: uscanner1 attach returned 6 usbd_probe_and_attach: no device specific driver found usbd_probe_and_attach: looping over 1 configurations usbd_probe_and_attach: trying config idx=0 usbd_set_config_index: dev=0xc239cb00 index=0 usbd_get_config_desc: confidx=0 usbd_get_desc: type=2, index=0, len=9 usbd_alloc_xfer() = 0xc1951a00 usbd_transfer: xfer=0xc1951a00, flags=2, pipe=0xc239c900, running=0 usbd_dump_queue: pipe=0xc239c900 usb_allocmem: use frag=0xc19d9e80 size=9 usb_insert_transfer: pipe=0xc239c900 running=0 timeout=5000 usb_transfer_complete: pipe=0xc239c900 xfer=0xc1951a00 status=17 actlen=0 usb_freemem: frag=0xc19d9e80 usb_transfer_complete: repeat=0 new head=0 usbd_start_next: pipe=0xc239c900, xfer=0 usbd_transfer: xfer=0xc1951a00, flags=2, pipe=0xc239c900, running=0 usbd_dump_queue: pipe=0xc239c900 usb_allocmem: use frag=0xc19d9e80 size=2 usb_insert_transfer: pipe=0xc239c900 running=0 timeout=5000 usb_transfer_complete: pipe=0xc239c900 xfer=0xc1951a00 status=17 actlen=0 usb_freemem: frag=0xc19d9e80 usb_transfer_complete: repeat=0 new head=0 usbd_start_next: pipe=0xc239c900, xfer=0 usbd_free_xfer: 0xc1951a00 uhub1: port 1, set config at addr 2 failed, error=STALLED usbd_remove_device: 0xc239cb00 usbd_ar_pipe: pipe=0xc239c900 usbd_dump_queue: pipe=0xc239c900 uhub_explore: usb_new_device failed, error=STALLED uhub1: device problem, disabling port 1 usbd_alloc_xfer() = 0xc1951a00 usbd_transfer: xfer=0xc1951a00, flags=2, pipe=0xc19c4b80, running=0 usbd_dump_queue: pipe=0xc19c4b80 usb_insert_transfer: pipe=0xc19c4b80 running=0 timeout=5000 usb_transfer_complete: pipe=0xc19c4b80 xfer=0xc1951a00 status=0 actlen=0 usb_transfer_complete: repeat=0 new head=0 usbd_start_next: pipe=0xc19c4b80, xfer=0 usbd_free_xfer: 0xc1951a00 usbd_alloc_xfer() = 0xc1951a00 usbd_transfer: xfer=0xc1951a00, flags=2, pipe=0xc19c4b80, running=0 usbd_dump_queue: pipe=0xc19c4b80 usb_allocmem: use frag=0xc19d9e80 size=4 usb_insert_transfer: pipe=0xc19c4b80 running=0 timeout=5000 usb_transfer_complete: pipe=0xc19c4b80 xfer=0xc1951a00 status=0 actlen=4 usb_freemem: frag=0xc19d9e80 usb_transfer_complete: repeat=0 new head=0 usbd_start_next: pipe=0xc19c4b80, xfer=0 usbd_free_xfer: 0xc1951a00
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