On 13:38, Sun 19 Mar 06, Joshua Tinnin wrote:
> Actually, most companies insure their shipments and replace lost orders, 
> at least the ones I deal with. I would never deal with a company which 
> refuses to replace an order lost by the shipper. If I pay for a product 
> and never receive it, it is the responsibility of the seller to deal 
> with the issue. The shipper is not my client, but it is the client of 
> the seller, so the seller takes responsibility for the actions of their 
> client. My credit card company agrees and would be more than willing to 
> do a chargeback if a package I purchased is lost, and the seller 
> refuses to live up to their end of the contract.
> 

I run and own http://bsd-systems.co.uk. I replace all lost orders, whether
they've been blown up, stolen, burnt, snapped or threw around the postal
office.

I would much rather send a fresh product that suffer any bad press.
However, I probably don't sell quite the number you sell (I wish I did
tho;)).

Cheers,

-- 
                Liam J. Foy
                <[EMAIL PROTECTED]>
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