On Mon, 24 Oct 2011, Graeme Geldenhuys wrote:
On 2011-10-24 14:25, michael.vancann...@wisa.be wrote:
And, very important but often underestimated:
At least our clients can read an integer primary/foreign key aloud over the
phone when the need arises. I can't hear them doing that with a GUID :-)
Enable client-side logging (our apps have a checkbox for this), and ask
them to reproduce the error, then email the log file to you.
That won't help at all.
Our users are mostly ex school teachers, they know near zero about
computers, so they wouldn't have the foggiest idea of what I am talking
about when I ask them to quote the primary key. ;-)
Of course we don't tell them to "quote the primary key" but we tell them
'Please add the LB_ID column to the grid and tell us the value for the record".
Why is your clients seeing primary key field values anyway? (Unless you
primary keys are part of the data display in the UI I guess).
They don't see them as a matter of course.
But often the only way to correctly identify a record is the primary key.
And then it helps if this is an integer, not a GUID.
But now we're getting way off topic.
Michael.
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