On Tue, 24 Jun 2008, Adriaan van Os wrote:
> Michael Van Canneyt wrote: > > > I invite you to visit ALL our customers. Most of them don't even > > understand what a folder is. They *really* don't care about the > > rules you mention. Most of them would even be far more happy with > > a plain DOS application. > > > > As our support staff says: > > The best application has just 1 screen and 1 button: 'Click here', > > which, when clicked, scans the user's brain and does what (s)he wants. > > Some users will even manage to mess that up. > > This kind of reasoning is really very sad. Bluntly sad, it says: "Our users > are stupid, so our software can be stupid too". Well, the logical flaw in the statement aside, I suggest you contact Microsoft: The support guys were referring to users using Microsoft software when they made this particular remark :-) As for the software I develop: I believe in empowering the user, and go to great lengths to ensure this by a consistent design, powerful tools for the end user, so he can do the task at hand (he has many of them) in any way he sees fit. A comparative study about usability, ergonomics and user-friendlyness - done by an independent party - between my software package and the other existing packages gave us twice as much marks as the first runner-up, so I believe I succeeded in my goal. We have also become the greatest player in the field, which goes a long way to back up this statement, if we can believe the rules said to govern the market. Unfortunately, all this does not automagically improve the level of many of our users, which happens to be rather low (through historical circumstances beyond our control). But we try, nevertheless. Michael. _______________________________________________ fpc-pascal maillist - fpc-pascal@lists.freepascal.org http://lists.freepascal.org/mailman/listinfo/fpc-pascal
