I there is simpler way to solicit these reports this without all the false positives that might come from a "report a problem" link. I imagine that all these people who have issues must click on the "Help" link in the sidebar while looking contact information. Why not have a banner on that page saying "If you have a problem with information about yourself that is on Wikipedia report it here." And send it to a specific email address.
Birgitte SB --- On Mon, 3/2/09, Robert Rohde <[email protected]> wrote: > From: Robert Rohde <[email protected]> > Subject: [Foundation-l] Report a problem link > To: "Wikimedia Foundation Mailing List" <[email protected]> > Date: Monday, March 2, 2009, 6:06 PM > I'm breaking this specific idea out of the main thread, > in order to focus on it. > > There seems to be considerable support for adding some kind > of "Report > a problem" link to pages, (probably not necessarily) > to the sidebar. > > I'd like to give a little more thought to this idea, > i.e. where we > want a link to go, and what we want it to do. > > Personally I think if such a link simply mails OTRS, that > would be > suboptimal. It would risk creating a lot of email volume > for > relatively minor problems, and make it harder to > differentiate > important issues from minor ones. > > By preference, I'd like to see a link that goes to a > simple page for > requesting help with options such as, "post a public > message on the > talk page", "email a volunteer for help", > etc. In principle, such a > page, could even have a single text box for composing a > message, a set > of instructions, and a dropdown list of actions to take > ranging from a > talk page post to an OTRS email, etc. Reports of vandalism > and other > simple problems might also be channeled automatically to > one of the > existing onwiki noticeboards if the reporter is not asking > for > privacy. > > Clicking on the "report a problem" link should > automatically fill in > what page one came from. Even more ideally, the report a > problem link > might be modified based on indicators in the page, such as > "Category:Living people", in order to better > prioritise and direct > correspondence. If the person reporting the problem does > choose to > post publicly, the post could be flagged with something > like > "Category:Unresolved problem reports", which > might then be replaced > with "Category:Resolved problem reports" after it > has been looked at > and handled. > > Ideally, I think problem reports should include the option > of being > completely anonymous (though presumably with a CAPTCHA or > other device > to limit spam posts). > > -Robert Rohde > > _______________________________________________ > foundation-l mailing list > [email protected] > Unsubscribe: > https://lists.wikimedia.org/mailman/listinfo/foundation-l _______________________________________________ foundation-l mailing list [email protected] Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/foundation-l
