I think you are being unfair, then. Yes, failures occur in any product line or any manufacturer, but Plextor has a reasonable warranty (I don't know if HP has cut their drive warranties to 90 day like many of their printers and scanners or not), but Plextor is one year.
I found them to be very cooperative in terms of tech support (they had I one year toll free service when I bought my drive) and, as I mentioned in another post, they let me speak with a chief engineer when I was feeling I was at a dead end with the tech support (due to my own error in this case -- bad media!) I'd give them another chance. Besides I very much doubt they will refund your money, because they also know that prices have come down and speeds have increased. They might offer you a faster model however if you ask nicely ;-) Art [EMAIL PROTECTED] wrote: > At 02:07 PM 3/1/2002 , you wrote: > >>It seems odd that the warrantee on the Plextor ran out in less than a year >> > > The warranty has not run out. In fact I'm waiting for an RMA number from Plextor. I >was hoping they would just take it back so I can switch to another brand. > > > ---------------------------------------------------------------------------------------- Unsubscribe by mail to [EMAIL PROTECTED], with 'unsubscribe filmscanners' or 'unsubscribe filmscanners_digest' (as appropriate) in the message title or body
