I received a SS120 earlier this week and have been plagued with minor problems that are not explained anywhere. However, the worst of these is driving me nuts, and the absence of any useful Silverfast documentation with the product has put me in the position of bothering this list with a very simple problem.
I cannot get the software to show me a 6x7 prescan (or scan.) The operation bar (or whatever it's called) let's me switch to 6x7, but it will only display if I scan at 6x4.5. If I click on the frame viewer, it does show a small preview of the correct frame but if I click on it, it goes off and scans but displays nothing. I am sure there is a very simple solution to this. I tried Vuescan for a bit (with another scanner) and decided I didn't like its poor documentation and difficult user interface, so when I bought the SS120, I paid for the extra bundle. Unfortunately, it seems just as difficult. For the price they extract, there should be a useable manual and good help files. Anyway, any answer to this is welcome, since I am essentially shut down. Also, a quick SS120 question - the manual says to insert the carrier until the light starts blinking. Mine doesn't do that. I have to insert the carrier until it grabs it and then decides to suck it in. The light only blinks on eject. Is this normal? Jeff Spirer Photos: http://www.spirer.com One People: http://www.onepeople.com/
