On Sunday 09 November 2003 03:17 pm, James Sparenberg wrote:

> Basically I interpret what he said as, "Thanks to your devotion over the
> last 8 years we have a solid product, now fsck off and don't bother us
> anymore.  Your work, time and effort we didn't pay for, has been of
> tremendous value to us and we no longer think you are worth being
> concerned about."  Maybe I'm wrong, but I'm not alone in this feeling.
> So to all former RH users "Welcome to Mandrake".

It is possible that they are doing exactly that.  It is also possible that RH 
is acknowledging what a lot of other people have been slowly coming to 
realize, including myself, that MS sold the public a bill of goods when they 
convinced them that with the right OS, they could administer and manage a 
computer without gaining any real knowledge about what they are doing.

Consumers won't get that message from a community effort like Fedora, but they 
have come to expect it from a commercial software company like RH.  For 
better or worse, and as so many newcomers to Linux point out, people are 
looking for a replacement for MS Windows that does everything that it 
promises to do but doesn't just promise to do it but delivers.  It is 
possible that there is some OS that will deliver on that, but I have yet to 
see it and don't believe that it will ever appear.  

In point of fact, that is precisely what MS has also been selling enterprises 
on for even server administration.  Shows why a lot of MSCE's are so woefully 
unprepared to do real troubleshooting and actually fix problems versus the 
reinstall/reboot crap that MS teaches.  And also why so many companies find 
it now so easy to outsource support to 3rd world locations at low wage rates.  
How hard is it to teach someone to say "reboot and if that doesn't work then 
reinstall."

If RH plans to throw away the desktop market and only sell servers, then they 
will soon find themselves marginalized in much the same fashion that Sun is 
currently marginalized to a very niche market.  That doesn't really seem the 
way to expand and grow your business, and I wouldn't expect them to succeed 
at that either.

If, however, they manage to keep enough ties between their server offering and 
the community sponsored desktop offering to convince companies that they can 
implement Fedora on the desktop, and RH in the enterprise and still get 
seamless integration between the two, compatibility and shared knowledge 
among support staff, then they may be able to actually sell a value 
proposition that actually delivers what it promises to deliver and not the 
load of bunk that MS has up to now been selling.

I look at it this way.  You can pay a higher price and get promises, support 
and accountability which is worth it for a business by buying RH.  You can 
get the same functionality, but with more accountability placed on you to 
talk to the community and figure your problems out with Fedora.  You get the 
same software either way, but the "free" version is only financially free, it 
requires personal responsibility.  The pay version requires less 
responsibility and more money.  Same choices that people have always had with 
Linux.  Only now, they have slapped a different name on each just to make it 
more clear to the PHB types.

-- 
Bryan Phinney
Software Test Engineer


Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com

Reply via email to