On 26/05/2023 13:43, Markus Reschke via Exim-users wrote:
Hello Sebastian!

On Fri, 26 May 2023, Sebastian Arcus via Exim-users wrote:

Hello. As so many scams around are based on impersonating someone inside the company, I am wondering if anyone here has considered the more extreme solution of completely removing any name in the From: header for incoming emails? I already have SPF/DKIM/DMARC in place, so the scammers can't actually impersonate the sending email address, but they keep on using the names of people with positions high up in the company. The risks of falling for such emails are much reduced at this stage, but now I'm wondering if the next step would be to just strip all names in the From: field altogether and just leave the email address? Can Exim do that, and has anyone considered it?

Have you heard of IDNs (domain names with unicode characters)? For example, your domain is company.com and the bad guy registers c<some unicode character looking like an o>mpany.com. Then he sets up SPF/DKIM/DMARC for that domain and sends you an email. Could you tell just from the email address if it's from your CEO or a scammer?

Removing the names to force users to look at the email address can help to the lower the risk of falling for less sophisticated scams, but it wouldn't work for more professional frauds.

That is an interesting point - thank you for flagging it. I haven't seen such a case yet in my setups, but I can see it being perfectly possible. At the moment we are bombarded with emails of the type

From: Director Name <randomaddr...@gmail.com>

Hence why I was considering stripping the name from all incoming From: headers. In general things are holding out quite well so far, as the users are constantly reminded to be vigilant and the real domain can't be spoofed because of DKIM/DMARC/SPF - but I am constantly looking into ways to strengthen the security.


ciao
  Markus

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